Freight Forwarding Customer Success Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer in the freight forwarding sector. Responsibilities include managing full shipping documentation and daily operations, ensuring timely dispatch, and handling invoicing and reports. The ideal candidate will have 1-2 years of relevant experience in freight forwarding and familiarity with various shipping processes. This role offers a salary range of $2800-$3400 and a standard work schedule with 5 working days.

Qualifications

• 1-2 years of relevant experience in freight forwarding.
• Familiarity with shipping documents such as PSA, Customs, Tradenet, and Portnet.

Responsibilities

• Handle full sets of shipping documents.
• Manage daily operations and transactions in forwarding.
• Arrange bookings for various shipping documents.
• Ensure timely dispatch of shipping documents.
• Responsible for invoicing and month-end closing.

Skills

Freight forwarding practices

Documentation management

Operational efficiency

Job description

A leading HR advisory firm in Singapore is seeking a Customer Service Officer in the freight forwarding sector. Responsibilities include managing full shipping documentation and daily operations, ensuring timely dispatch, and handling invoicing and reports. The ideal candidate will have 1-2 years of relevant experience in freight forwarding and familiarity with various shipping processes. This role offers a salary range of $2800-$3400 and a standard work schedule with 5 working days.