Assistant Showroom Manager

King Living; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global furniture brand is seeking an experienced Assistant Showroom Manager in Singapore. In this role, you will lead a team to achieve sales targets while ensuring smooth showroom operations. Successful candidates must have 3-5 years in a similar position, strong customer service skills, and a passion for furniture. The position offers an attractive salary, commission, and the opportunity for career development within a friendly team environment.

Benefits

Attractive salary + commission

Career development and ongoing product training

Generous product discounts

Supportive team environment

EAP for health and wellbeing

Qualifications

• Proven experience in a similar role, ideally within the furniture industry.
• Ability to manage a team and achieve sales targets.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and motivate the showroom team.
• Ensure the showroom operates smoothly and effectively.
• Build strong customer relationships and manage complaints.

Skills

Customer service orientation

Mentoring and coaching

Sales skills

Problem-solving

Attention to detail

Education

3-5 years in similar role

Tools

Microsoft Office

SAP

Job description

Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China and Thailand.

At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

The Opportunity

We are looking for an experienced, organised Assistant Showroom Manager to lead, mentor and motivate our team at our Alexandra Showroom.

As one of our King Living brand ambassadors, you are personable, positive, dynamic, proactive, and easily engage with the team, key stakeholders and customers, building strong relationships to deliver the best customer experience.

In this role, you will lead the team from the front to achieve sales targets, ensure the smooth running of the showroom which is a 7-day operation, manage our people and stock management.

You will have passion, drive and ambition to grow and develop through the business. You are hands on and passionate about our products whilst providing ongoing product training and knowledge to the team as well as the day-to-day people management.

Full-time role (you will need to be available to work a day on the weekend).

The Role

• Maintain and support the daily operation of the showroom according to King Living standards, following policies and procedures including Work, Health & Safety
• In the absence of the Showroom Manager, you will conduct daily team meetings to provide updates on pricing, packages, product changes, sales targets, and promotions
• Present the showroom and our product to the highest standard and to provide outstanding customer service
• Effectively manage the team to achieve business goals, whilst facilitating ongoing product and sales training, whilst building a strong, collaborative culture
• Liaise and help to facilitate the smooth running of stock replenishment in partnership with our supply chain team
• Establish and build customer relationships and manage and resolve customer complaints as required and in partnership with the Showroom Manager
• Ensure all marketing material is set up in line with Marketing and Brand requirements including window decals and point of sale
• Be across our competitor product offerings and promotions

About You

To be successful you will be confident with customers, experienced and focused in supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.

• Minimum experience 3-5 years in a similar role, preferably in the furniture industry.
• You are customer obsessed.
• Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture.
• Ability to understand store budgets, to effectively run an operational showroom.
• High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers.
• Experience working with textiles, furniture design or Interior Design (this would be advantageous)
• A team player who is flexible, and adaptable to assist the greater team when required.
• Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns.
• Confident communication skills, both written and verbal, with excellent professional presentation.
• Intermediate ability in computer skills, including the Microsoft Office suite and SAP.

Our Values

Passion, Integrity, Collaboration Innovation - these are the values that unite us, inspire us and set us apart. They’re not just words; they’re the heartbeat of King Living, pushing us to be our best.

King Living Benefits And Our Offer To You

• Attractive salary + commission
• Career development and ongoing product training
• Supportive and friendly team environment with a true family feel
• Generous employee, family, and friends ‘product discounts
• Opportunity to earn a team-based commission (uncapped) as well as individual and showroom bonuses
• Australian owned company with a growing global footprint
• EAP to support your ongoing health and wellbeing.

King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status.

To be considered for this role you must be a Singaporean citizen or Permanent Resident, with full working rights to work and live in Singapore.