Hospitality jobs in Singapore
Senior Executive/Executive, Membership & Guest Services
RESORTS WORLD AT SENTOSA PTE. LTD.
Reservations Coordinator: Elevate Guest Experience & Sales
RC HOTELS (PTE.) LTD.
Hospitality Operations & Client Relations Leader
COMPASS GROUP (SINGAPORE) PTE. LTD.
Key Account Manager
COMPASS GROUP (SINGAPORE) PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowGuest Service Team Leader
PAN PACIFIC SERVICED SUITES BEACH ROAD
Traveler Experience Specialist - Passenger Services
P-SERV PTE LTD
Connect with headhunters to apply for similar jobsPassenger Service Associate - Seletar | Shifts | Up to $2580 p.m.
P-SERV PTE LTD
Pool & Fitness Centre Attendant - Guest Safety & Service
Hilton Worldwide, Inc.
VIP Guest Experience Specialist
COMPASS GROUP (SINGAPORE) PTE. LTD.
Hybrid Digital Marketing Strategist for Growth & Lead Gen
Sumii Apartments
Reservations Executive: Revenue & Inventory Optimizer
THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Reservations Executive
THE CAPITOL KEMPINSKI HOTEL SINGAPORE
Fashion Brand Ambassador (Retail) | Somerset - YZ11
THE SUPREME HR ADVISORY PTE. LTD.
Hotel Front Desk | Bugis | Training Provided - YZ11
THE SUPREME HR ADVISORY PTE. LTD.
Senior Executive/Executive, Membership & Guest Services
Job summary
A leading entertainment resort company in Singapore is looking for a Membership and Guest Services professional to manage day-to-day operations, assist guests, and work with marketing teams on membership programs. Candidates should possess a Diploma in Business or Marketing, have strong communication and customer service skills, and be willing to work shifts, including weekends and public holidays.
Qualifications
- Must be at least 21 years of age as per regulatory requirements.
- Experience in the hospitality or service industry is required.
- Willingness to work rotating shifts, including weekends and public holidays.
Responsibilities
- Perform day-to-day operations of Membership and Guest Services duties.
- Prepare daily shift opening/closing processes and documents.
- Work closely with other front-of-house functions for effective operations.
- Promote membership programs and benefits with casino marketing teams.
- Ensure compliance with regulatory requirements and company policies.
Skills
Education
- Perform day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback, and processing of membership related transactions.
- Prepare daily shift opening/closing processes and documents.
- Work closely with other front-of-house functions to ensure that location-based membership services are operating effectively and efficiently.
- Work with casino marketing teams to promote membership programs and benefits, floor promotions and campaigns, and members’ events.
- Maintain confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
- Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
- Diploma in Business or Marketing with proficiency in Microsoft Office applications
- Possess strong communication and customer service skills with relevant experience from the hospitality or service industry
- Willing to work rotating shifts, including weekends and public holidays
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.