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3,028

Hospitality jobs in Singapore

Senior Executive/Executive, Membership & Guest Services

RESORTS WORLD AT SENTOSA PTE. LTD.

Singapore
On-site
SGD 24,000 - 36,000
26 days ago
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Reservations Coordinator: Elevate Guest Experience & Sales

RC HOTELS (PTE.) LTD.

Singapore
On-site
SGD 30,000 - 45,000
26 days ago

Reservation Coordinator

RC HOTELS (PTE.) LTD.

Singapore
On-site
SGD 30,000 - 45,000
26 days ago

Hospitality Operations & Client Relations Leader

COMPASS GROUP (SINGAPORE) PTE. LTD.

Singapore
On-site
SGD 50,000 - 70,000
26 days ago

Key Account Manager

COMPASS GROUP (SINGAPORE) PTE. LTD.

Singapore
On-site
SGD 50,000 - 70,000
26 days ago
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Public Area Coordinator

RC HOTELS (PTE.) LTD.

Singapore
On-site
SGD 20,000 - 60,000
26 days ago

Guest Service Team Leader

PAN PACIFIC SERVICED SUITES BEACH ROAD

Singapore
On-site
SGD 60,000 - 80,000
26 days ago

Traveler Experience Specialist - Passenger Services

P-SERV PTE LTD

Singapore
On-site
SGD 30,000 - 40,000
26 days ago
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Passenger Service Associate - Seletar | Shifts | Up to $2580 p.m.

P-SERV PTE LTD

Singapore
On-site
SGD 30,000 - 40,000
26 days ago

Pool & Fitness Centre Attendant - Guest Safety & Service

Hilton Worldwide, Inc.

Singapore
On-site
SGD 28,000 - 36,000
26 days ago

Service Crew

BUTTERWERKZ GROUP PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
26 days ago

Family Admin Assistant

DEEPCLOUD INTERACTIVES PTE. LTD

Singapore
On-site
SGD 20,000 - 60,000
26 days ago

VIP Guest Experience Specialist

COMPASS GROUP (SINGAPORE) PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
26 days ago

Hybrid Digital Marketing Strategist for Growth & Lead Gen

Sumii Apartments

Singapore
Hybrid
SGD 33,000 - 51,000
26 days ago

Reservations Executive: Revenue & Inventory Optimizer

THE CAPITOL KEMPINSKI HOTEL SINGAPORE

Singapore
On-site
SGD 60,000 - 80,000
26 days ago

Reservations Executive

THE CAPITOL KEMPINSKI HOTEL SINGAPORE

Singapore
On-site
SGD 60,000 - 80,000
26 days ago

Fashion Brand Ambassador (Retail) | Somerset - YZ11

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
26 days ago

Hotel Front Desk | Bugis | Training Provided - YZ11

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
27 days ago

Outlet Manager

THE BAKERY DEPOT PTE LTD

Singapore
On-site
SGD 20,000 - 60,000
27 days ago

SALON MANAGER

GLAM SALON

Singapore
On-site
SGD 20,000 - 60,000
27 days ago

Assistant Housekeeper

PREMIUM HOTEL MANAGEMENT PTE. LTD.

Singapore
On-site
SGD 36,000 - 50,000
27 days ago

(Part-Time) Commis Cook - Breakfast

ANDAZ SINGAPORE

Singapore
On-site
SGD 20,000 - 60,000
27 days ago

Events Sales Executives

BIJAN PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
27 days ago

Area Head Barista

TOMORO COFFEE (SINGAPORE) PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
27 days ago

Baker

FORAGERS PTE. LTD.

Singapore
On-site
SGD 30,000 - 45,000
27 days ago

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Senior Executive/Executive, Membership & Guest Services
RESORTS WORLD AT SENTOSA PTE. LTD.
Singapore
On-site
SGD 24,000 - 36,000
Full time
26 days ago

Job summary

A leading entertainment resort company in Singapore is looking for a Membership and Guest Services professional to manage day-to-day operations, assist guests, and work with marketing teams on membership programs. Candidates should possess a Diploma in Business or Marketing, have strong communication and customer service skills, and be willing to work shifts, including weekends and public holidays.

Qualifications

  • Must be at least 21 years of age as per regulatory requirements.
  • Experience in the hospitality or service industry is required.
  • Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

  • Perform day-to-day operations of Membership and Guest Services duties.
  • Prepare daily shift opening/closing processes and documents.
  • Work closely with other front-of-house functions for effective operations.
  • Promote membership programs and benefits with casino marketing teams.
  • Ensure compliance with regulatory requirements and company policies.

Skills

Strong communication skills
Customer service skills
Proficiency in Microsoft Office

Education

Diploma in Business or Marketing
Job description
Responsibilities
  • Perform day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback, and processing of membership related transactions.
  • Prepare daily shift opening/closing processes and documents.
  • Work closely with other front-of-house functions to ensure that location-based membership services are operating effectively and efficiently.
  • Work with casino marketing teams to promote membership programs and benefits, floor promotions and campaigns, and members’ events.
  • Maintain confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
Requirements
  • Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
  • Diploma in Business or Marketing with proficiency in Microsoft Office applications
  • Possess strong communication and customer service skills with relevant experience from the hospitality or service industry
  • Willing to work rotating shifts, including weekends and public holidays
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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