Reservations Executive: Revenue & Inventory Optimizer

THE CAPITOL KEMPINSKI HOTEL SINGAPORE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel in Singapore seeks a Reservations Executive to manage and process reservations efficiently. Responsibilities include ensuring inventory accuracy, handling reservations through various channels, and maintaining high professional standards. Candidates should have a diploma in Hospitality Management and at least 1 year of relevant experience. Knowledge of reservation systems like Opera PMS is a plus.

Qualifications

• Minimum 1 year experience in a similar capacity.
• Willingness to work on rotating shifts, weekends and public holidays.
• Ability to maintain highest standards of grooming and attitude.

Responsibilities

• Manage and control all inventory and system close-outs.
• Review daily reservations for accuracy and compliance.
• Control no-show and late cancellation charges.

Skills

Excellent communication skills

Professionalism

Ability to work rotating shifts

Education

O levels or Diploma in Hospitality Management

Tools

Opera Channel Management (OCM)

Central Reservation System (CRS)

Opera PMS

Job description

A luxury hotel in Singapore seeks a Reservations Executive to manage and process reservations efficiently. Responsibilities include ensuring inventory accuracy, handling reservations through various channels, and maintaining high professional standards. Candidates should have a diploma in Hospitality Management and at least 1 year of relevant experience. Knowledge of reservation systems like Opera PMS is a plus.