Outlet Manager

THE BAKERY DEPOT PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading bakery outlet in Singapore is seeking an experienced Outlet Manager. You will manage daily operations, drive customer engagement, and implement strategies for growth. The ideal candidate has a strong managerial background, excellent leadership skills, and a passion for delivering a superb customer experience. This full-time position offers competitive salary and comprehensive benefits.

Benefits

Comprehensive benefits

Opportunities for career advancement

Generous leave entitlements

Collaborative team culture

Discounts on bakery products

Qualifications

• Minimum 3 years of experience in a managerial role within hospitality or retail.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Manage daily operations including staff scheduling and inventory management.
• Ensure excellent customer service by leading the team.
• Develop strategies to improve sales and operational efficiency.

Skills

Leadership skills

People management

Problem-solving

Financial acumen

Customer service orientation

Data analytics proficiency

Knowledge of food safety regulations

Job description

About the role

As the Outlet Manager for Cedele, you will be responsible for overseeing the smooth and efficient operation. This full-time role is crucial in driving the success of our brand and ensuring an exceptional customer experience.

What you'll be doing

• Manage daily operations, including staff scheduling, inventory management, and financial reporting
• Ensure excellent customer service by leading and motivating the team
• Develop and implement strategies to improve sales, profitability, and operational efficiency
• Liaise with the corporate team to align with brand standards and company objectives
• Foster a positive work culture and provide coaching and development opportunities for the team
• Monitor and maintain high standards of food safety and hygiene
• Identify and capitalise on opportunities for growth and expansion

What we're looking for

• Minimum 3 years of experience in a managerial role within the hospitality or retail industry
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent problem-solving and decision-making abilities, with a focus on operational excellence
• Solid financial acumen and experience in budgeting, inventory control, and cost management
• Exceptional customer service orientation and a passion for delivering a superior customer experience
• Proficient in using technology and data analytics to drive business performance
• Knowledge of food safety regulations and best practices in the bakery industry

What we offer

At Cedele, we are committed to providing a rewarding and fulfilling work environment for our employees. In addition to a competitive salary, you will enjoy:

• Comprehensive benefits
• Opportunities for career advancement and professional development
• Generous leave entitlements
• A collaborative and supportive team culture
• Discounts on our delicious range of bakery products