Passenger Service Associate - Seletar | Shifts | Up to $2580 p.m.

P-SERV PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A company in the hospitality sector in Singapore is seeking a Customer Service Representative to handle inquiries and assist visitors. The ideal candidate should possess at least a GCE 'N' level with a minimum of 1 year of experience in customer service. The role involves engaging with diverse passengers and providing information on services and the local area. Interested applicants should email their CV to apply.

Qualifications

• Minimum GCE 'N' level and above.
• Minimum 1 year of Customer Service experience.
• Strong service aptitude and passion for providing good customer service.
• Out-going personality to engage passengers proactively.

Responsibilities

• Handle customer inquiries at the counter and by telephone.
• Assist passengers with wayfinding and provide information on services.
• Administer lost and found items and loan of amenities.
• Provide basic frontline car park services and answer inquiries.
• Offer visitor information about Singapore and assist with online purchase collections.

Skills

Customer Service

Interpersonal Skills

Problem-solving

Education

GCE 'N' Level

Job description

Be part of our team and help make every guest’s experience unforgettable. If you enjoy meeting new people and have a passion for hospitality, this is your moment to shine in a lively, engaging workplace.

Job Responsibilities

• Handle customer inquiries, both face-to-face and over the telephone at the counter
• Assist passengers with general wayfinding and provide information on various services
• Administer the handling of lost and found items
• Administer the loan of amenities such as wheelchairs and baby strollers
• Provide basic frontline car park services, including answering inquiries, parking redemption, and basic troubleshooting for redemption
• Offer visitor information on Singapore, including transport, accommodation, communication, and places of interest
• Facilitate customer online purchase collections and address related inquiries
• Undertake other ad-hoc duties as required by the team

Job Requirements

• Minimum GCE “N” level and above
• Minimum 1 year of Customer Service experience
• Possess a strong service aptitude and have a passion for providing good customer service
• Out-going personality, able to proactively engage passengers of diverse backgrounds through active interaction

Interested applicants, please email to [e-mail] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang