Area Head Barista

TOMORO COFFEE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading café group in Singapore is seeking an experienced Area Head Barista to oversee operations and coffee quality across multiple locations. You will lead barista training, ensure consistent standards, and maintain excellent customer experience. The ideal candidate has 2–3 years of café or multi-store leadership experience, strong coffee knowledge, and is adaptable to working weekends.

Benefits

Competitive salary package

Quarterly performance bonus

Career growth opportunities

Supportive team culture

Qualifications

• Minimum 2–3 years of café or multi-store barista leadership experience.
• Strong technical coffee knowledge — espresso calibration and milk texturing.
• Hands-on leader with strong communication and coaching skills.

Responsibilities

• Oversee day-to-day café operations across multiple outlets.
• Lead and train baristas to maintain high coffee quality.
• Conduct routine espresso calibration and sensory tasting.

Skills

Coffee knowledge

Team leadership

Communication

Training

Scheduling

Education

Diploma or higher in Hospitality or Business

Tools

Excel

Google Sheets

Job description

Area Head Barista (Chain Café)

Location: Singapore
Employment Type: Full-time
Reports to: Head of Operations

About the Role

We are looking for a passionate and hands‑on Area Head Barista to oversee the daily operations and coffee quality across up to 5 cafés. This role combines café field management with barista leadership — ensuring every outlet delivers consistent coffee standards, smooth operations, and excellent customer experiences.

Key Responsibilities

Operations Leadership

• Oversee day‑to‑day café operations and performance across multiple outlets (up to 5 cafés).
• Prepare, manage, and approve store scheduling, ensuring fair and efficient manpower planning.
• Step in to cover shifts when needed to maintain service standards and team support.
• Conduct regular store visits and audits to review hygiene, service flow, and SOP compliance.
• Support Store Leaders in achieving sales, cost control, and labour efficiency targets.
• Work at least 2 weekends per month, or as required for store operations or projects.

Coffee & Barista Excellence

• Lead and train baristas across all assigned cafés to maintain high coffee quality and service consistency.
• Conduct routine espresso calibration, grinder adjustment, and sensory tasting to ensure consistency.
• Mentor and develop baristas, identifying potential Coffee Leads and future trainers.
• Ensure all stores follow brand coffee SOPs, recipes, and drink presentation standards.
• Collaborate with HQ Coffee and Operations teams on new menu launches and training programs.
• Oversee coffee equipment maintenance and coordinate with service vendors when needed.

Requirements

• Diploma or higher in Hospitality, Business, or related field.
• Minimum 2–3 years of café or multi‑store barista leadership experience.
• Strong technical coffee knowledge — espresso calibration, milk texturing, and recipe development.
• Hands‑on leader with strong communication and coaching skills.
• Proficient in Excel or Google Sheets for scheduling and reporting.
• Field‑oriented, adaptable, and willing to work weekends or cover store shifts when necessary.

What We Offer

• Competitive salary package.
• Quarterly performance bonus based on operational and quality KPIs.
• Career growth within an expanding café group.
• Supportive, coffee‑driven team culture.