Reservations Coordinator: Elevate Guest Experience & Sales

RC HOTELS (PTE.) LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading hotel group in Singapore is seeking a Reservation Coordinator to support the reservations sales and operations teams. The successful candidate will ensure guest profiles are accurate and manage rooming lists and corporate bookings. Ideal applicants should have at least 1 year of relevant experience in reservations sales and strong knowledge of relevant systems. You will join a diverse team committed to excellence in hospitality.

Qualifications

• Minimum of 1 year of relevant experience in reservations sales.
• Strong working knowledge of CRS, PMS, RESAWeb or distribution systems.
• Flexible and able to embrace and respond to change effectively.

Responsibilities

• Support reservations sales and operations teams to meet KPIs.
• Ensure accuracy of guest profiles and preferences.
• Manage rooming lists, corporate bookings, and crew blocks.

Skills

Communication skills

Team collaboration

Customer focus

Detail oriented

Cultural awareness

Tools

CRS

PMS

RESAWeb

Job description

A leading hotel group in Singapore is seeking a Reservation Coordinator to support the reservations sales and operations teams. The successful candidate will ensure guest profiles are accurate and manage rooming lists and corporate bookings. Ideal applicants should have at least 1 year of relevant experience in reservations sales and strong knowledge of relevant systems. You will join a diverse team committed to excellence in hospitality.