Key Account Manager

COMPASS GROUP (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading food service company in Singapore is seeking a skilled manager to supervise Outlet Managers and ensure operational efficiency. The ideal candidate will have at least 3 years of experience in the F&B/Hospitality sectors, strong leadership skills, and the ability to manage budgets effectively. Key responsibilities include overseeing service standards, managing costs, and building strong client relationships.

Qualifications

• Min. 3 years of experience in F&B / Hospitality.
• Strong commercial acumen and ability to manage a budget.
• In-depth understanding of Occupational Health, Safety and Environment.

Responsibilities

• Supervise and guide Outlet Managers.
• Trouble-shoot operational challenges.
• Ensure food labour and cost aligns with budget.

Skills

Leadership

Operational efficiency

Client relationship management

Budget management

Education

Diploma or Degree in Business

Tools

IT systems

Job description

Job Responsibilities

• Supervise and provide guidance to a number of Outlet Managers / Kitchen Managers.
• Trouble‑shoot and overcome operational challenges at Outlet within a short period of time.
• Work with Outlet In‑Charge to increase overall productivity and improve efficiency so as to meet and/or exceed monthly sales budget.
• Responsible for ensuring food labour and other cost remains in line with budget.
• Monitor service, food and beverage standards. Working closely with the Chef to take corrective action where necessary.
• Conduct frequent and thorough inspections.
• Provides training to the service team to ensure satisfaction customer service standard.
• Build and maintain good working relationship with the clients.

Job Requirements

• Min. Diploma or Degree in Business or equivalent qualification with at least 3 years of experience in F&B / Hospitality
• With in-depth understanding of Occupational Health, Safety and Environment and ability to apply principles
• Strong commercial acumen with the ability to manage a budget
• Ability to form productive relationships with clients and individuals from diverse backgrounds
• Working knowledge of workplace regulations, including award & agreement requirements
• Ability to identify contract retention and new business opportunities
• Computer proficient – ability to use IT systems to maintain efficient operations
• Contract management experience