VIP Guest Experience Specialist

COMPASS GROUP (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is seeking a candidate with 1-2 years of experience in the hotel or restaurant environment. The role requires strong customer-service orientation and proficiency in MS Office. Responsibilities include attending to corporate guest requests and ensuring their satisfaction, handling enquiries professionally, and reviewing VIP guests regularly. The ideal candidate should have a cheerful and positive attitude towards work.

Qualifications

• At least 1-2 years of relevant work experience in hotel/restaurant environment.
• Cheerful and self-motivated personality.

Responsibilities

• Attend to all corporate guest requests and ensure satisfaction.
• Handle guest requests and enquiries professionally.
• Review all in-house and departing VIP guests regularly.

Skills

Customer-service orientation

Proficiency in MS Office

Positive working attitude

Job description

A leading hospitality company in Singapore is seeking a candidate with 1-2 years of experience in the hotel or restaurant environment. The role requires strong customer-service orientation and proficiency in MS Office. Responsibilities include attending to corporate guest requests and ensuring their satisfaction, handling enquiries professionally, and reviewing VIP guests regularly. The ideal candidate should have a cheerful and positive attitude towards work.