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A prominent healthcare institution in Singapore is seeking a candidate for Business Office operations. The role involves dataset preparation, billing adjustments, and engagement in financial assistance schemes. Ideal candidates should have experience in analytics, strong Microsoft Office skills, and a diploma in Business Admin or Finance. This position offers growth opportunities in a supportive environment.
You will perform Business Office operations in accordance with established policies, procedures and internal controls while providing support to operational partners. The Business Office areas mainly includes Account Receivables Analytics, Statistics Reporting, Systems Review and Implementation, Patient and Corporate Bill Adjustments and Claims processing, Financial Assistance Schemes, Payment Postings and Billing Enquiries. In addition, you will participate in Cluster/Dept project initiatives which will impact Hospital to achieve process efficiency and operational excellence.
Prepare datasets for analysis
Generate data from Billing systems e.g. for reporting of Statistics for Medifund and Accounts Receivables
Participate in projects including the performing of User Acceptance Testing, etc
Handle bill adjustments due to late services or change in billing arrangements
Prepare corporate bills in accordance with pre-agreed billing arrangements
Perform batch bills management e.g. sending daily, contact patients to verify their address and billing information
Follow up on claims submissions (MediShield Life, MediSave and Public Sector Schemes)
Verify and process bills for assistances under Medifund and other eligible financial assistance schemes
Perform payment postings and bank reconciliations
Respond promptly to billing request and enquiries
Any other duties assigned from time to time
Diploma in Business Admin / Finance or equivalent preferred
Minimum 2 years of related working experience
Experience in healthcare will be an advantage
Knowledge in some Data Analytics
Proficient in Microsoft Office applications
Possess good communication and interpersonal skills and a growth mindset
Good team player with the ability to build rapport
Meticulous and observant with an eye for detail
Able to handle complex and challenging situations
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.