Operations Manager

National Healthcare Group Polyclinics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A healthcare organization in Singapore seeks a leader for daily operations, emphasizing efficiency and team development. The ideal candidate will have 6-8 years in operations management, with strong leadership and analytical skills. This role involves enhancing service quality and fostering a culture of growth. Joining a dynamic team, you will implement strategic initiatives within a complex environment.

Qualifications

• At least 6-8 years of experience in operations management.
• 2-4 years in a supervisory capacity required.
• Strong leadership and change management capabilities.

Responsibilities

• Lead and optimize daily polyclinic operations.
• Spearhead continuous improvement initiatives.
• Manage and develop operations staff.
• Partner with corporate office to implement strategic initiatives.

Skills

Leadership

Organizational skills

Problem-solving

Analytical skills

Collaboration

Team development

Education

Degree in any discipline

Job description

Overview

NHG Polyclinics (NHGP) is part ofthe primary care arm of the Population Health Campus (PHC) under the National HealthcareGroup (NHG), the regional health manager for the 1.5 million residents of centraland north Singapore.

NHGP provides a comprehensive range of health services for the family providing treatment for acute medical conditions, management of chronic diseases, women and children health services and dental care.The focus of NHGP's care ison health promotion and disease prevention, early and accurate diagnosis, disease management through physician led team-based care as well as enhancing the capability of Family Medicine through research and teaching.

Key Responsibilities

• Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery
• Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities
• Drive service quality enhancement projects and implement best practices
• Manage and develop operations staff, fostering a culture of learning and growth
• Partner with corporate office departments to implement strategic business initiatives

Requirements

• Degree in any discipline
• At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management. 2 to 4 years in a supervisory capacity
• Possess strong leadership, supervisory, organizational and change management capabilities
• Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions
• Excellent problem-solving and analytical skills
• Proven track record of improving operational workflows leading to higher efficiency/productivity
• Strong people mangement and team development abilities