Desktop Support Engineer jobs in Singapore
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ALWAYSHIRED PTE. LTD.
QA Engineer (Customer Support)
Job summary
A leading manpower agency in Singapore seeks a specialist to manage customer quality issues within the semiconductor industry. The role requires a degree in Chemical/Mechanical Engineering or similar, experience in quality issues, and knowledge of statistical tools. The successful candidate will optimize processes and ensure compliance with ISO standards, with a willingness to travel and work overtime as necessary.
Benefits
Qualifications
- Degree in a relevant engineering or science field.
- Relevant semiconductor industry experience preferred.
- Familiarity with IATF16949 is an advantage.
Responsibilities
- Handle customer quality issues and continuous improvement activities.
- Liaise on quality-related issues for effective corrective actions.
- Carry out process optimization and benchmarking.
Skills
Education
- Responsible for handling customer quality issues and continuous improvement activities of the Company products and processes.
- Liaise with process department on quality related issues to follow-up on effective corrective/preventive actions.
- Required to carry out activities such as process optimization, benchmarking, etc. through various statistical tools and software.
- Handle external body audit in accordance with TS & ISO requirement.
- Degree in Chemical/Mechanical Engineering, Chemistry, Materials Science or equivalent.
- Relevant experience from the semiconductor industry in servicing customer in quality related issues is a plus.
- Knowledge of statistical software such as DOE & JMP and QC tools (FMEA, SPC and 8D format report writing) will be an added advantage.
- Statistically inclined with good analytical & problem-solving skills.
- Self-motivated, resourceful, action-focused and result-oriented team player.
- Familiar with IATF16949 requirement is a plus.
- Willing to travel overseas.
- Willing to work overtime when needed and travel overseas and on short notice (on average 2-3 x per month).
- Working days: Monday to Friday.
- Working hours: 8am to 5.30pm.
- Annual Leave: Min 15 to Max 20.
- Company bus provided from Jurong to office and from Tampines to office.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.