Customer Engineer / Service Technician #78384

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technical solutions provider in Singapore is seeking a Customer Engineer to troubleshoot and repair large-volume production print equipment. This role requires a diploma in Electronics/Electrical Engineering and involves managing client satisfaction and inventory. Candidates should possess their own transport and be flexible with travel. The position offers a salary package of up to $3,000 plus allowances and bonuses.

Qualifications

• Experience servicing or maintaining office equipment/production printers.
• Possess own transport.
• Able to travel between client sites.

Responsibilities

• Troubleshoot, diagnose, and repair large‑volume production print equipment.
• Ensure high client satisfaction by meeting needs courteously.
• Manage accurate inventory of tools, parts, and supplies.

Skills

Troubleshooting

Client satisfaction

Inventory management

Technical knowledge

Education

NITEC/Diploma in Electronics/Electrical Engineering or equivalent

Tools

Diagnostic tools and manuals

Job description

Job Description

• Industry/ Organization Type: Printing
• Position Title: Customer Engineer / Production Print Service
• Working Location: Central
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $3,000 + Allowance + Incentive + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot, diagnose, and repair large‑volume production print equipment at client locations within the assigned territory using diagnostic tools and manuals.
• Ensure high client satisfaction by meeting needs courteously, promptly, and cost‑effectively.
• Manage accurate inventory of tools, parts, and supplies; take part in physical inventory and periodic stock checks.
• Meet set metrics and benchmarks; follow procedures and expectations in the Field Service Manual.
• Complete technical training for new equipment as assigned.
• Keep technical knowledge current and continually expand expertise on new technology and equipment.
• Maintain timely, accurate documentation and follow service procedures, including time entry, dispatch, and closing of service calls.
• Attend required company and departmental meetings.
• Perform other related duties as assigned.

Qualifications

• NITEC/Diploma in Electronics/Electrical Engineering or equivalent.
• Experience servicing or maintaining office equipment/production printers.
• Possess own transport.
• Able to travel between client sites.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #78384 on the email subject.

Anradus Application Policy

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131