Delivery jobs in Singapore
Senior Corporate Client Services Lead
UNITED OVERSEAS BANK LIMITED
Manager, Corporate Client Services
UNITED OVERSEAS BANK LIMITED
Delivery Assistant
SHENG CHANG (SINGAPORE) MARKETING PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowDelivery & Logistics Associate
SHENG CHANG (SINGAPORE) MARKETING PTE. LTD.
Construction Materials Sales Specialist - Commission
O'Connor's Singapore Pte Ltd
Connect with headhunters to apply for similar jobsPrime Mover Class 4
PEOPLE PUZZLE SOLUTIONS ASIA PACIFIC PTE. LTD.
C++ Software Engineer – Life Sciences, Singapore
Michael Page International Pte Ltd
Class 4 Delivery Driver
PEOPLE PUZZLE SOLUTIONS ASIA PACIFIC PTE. LTD.
Shipping Executive (5 Days / Up to $3,800 + Variable Bonus / Jurong Port)
Ascension Advisory Pte. Ltd.
Senior Application Analyst Programmer (Calypso)
ADECCO PERSONNEL PTE LTD
Senior / Research Engineer (Equipment Engineering), IME
Agency for Science, Technology and Research (A*STAR)
IT Operations Lead: Service Delivery & Infrastructure
Rainbow Centre
Fulfillment Planner - Demand & Supply (Training Provided)
RECRUIT LYNC PTE. LTD.
Fleet Operations & Safety Coordinator
KOK TONG TRANSPORT & ENGINEERING WORKS PTE LTD
Operations Lead
Job summary
A leading technology company in Singapore is seeking a Network Operations Manager to lead a team delivering 24/7 network support. The role involves overseeing NOC activities, incident management, and driving continuous service improvements. Ideal candidates will have 5–10 years of experience in Network Operations, strong ITIL knowledge, and abilities in cloud networking and technical troubleshooting. Key responsibilities include managing stakeholder relationships and ensuring compliance with SLAs and KPIs.
Qualifications
- 5–10 years of experience in Network Operations with leadership experience.
- Strong understanding of ITIL processes.
- Experience with large-scale enterprise network management.
- Technical experience with major brands such as Cisco and Palo Alto.
Responsibilities
- Lead the Network Operations team to ensure 24/7 support.
- Oversee NOC activities including monitoring and incident resolution.
- Identify service improvement opportunities.
- Identify service improvement opportunities.
- Communicate technical updates to stakeholders.
Skills
Tools
- Lead and manage the Network Operations team to deliver 24/7 high-availability network support.
- Ensure adherence to SLAs, KPIs, and compliance requirements across customer environments.
- Oversee daily NOC activities including monitoring, incident handling, change execution, and escalation management.
- Serve as escalation point for major incidents and coordinate with cross-functional teams for rapid resolution.
- Conduct root cause analyses (RCA) and drive corrective/preventive actions.
- Prepare and deliver incident reports to customers and internal stakeholders.
- Approve and validate network changes, maintenance activities, and upgrades.
- Ensure accurate and up-to-date network documentation, configurations, and inventory records.
- Identify opportunities to streamline operations, enhance automation, and improve service performance.
- Drive continuous improvement initiatives aligned with Fujitsu’s service frameworks (ITIL, DevOps, etc.).
- Work closely with Network Architects, Service Delivery Managers, and Project Teams on solution design, transitions, and onboarding.
- Manage relationships with third-party vendors, telcos, and technology partners.
- Communicate technical updates in clear business language to customers and senior management.
- 5–10 years of experience in Network Operations, with at least 2 years in a lead or supervisory role.
- Strong understanding of ITIL processes (Incident, Problem, Change).
- Experience with cloud networking (AWS, Azure, GCP) is an advantage.
- Experience managing a complex Network Enterprise Setup comprising of at least 3000 network equipment.
- Technical experience in managing various major technology brands such as Cisco ACI, Huawei SD-Wan, Palo Alto and Checkpoint firewall.
- Experience in scripting and tools such as PowerBI, Splunk, ServiceNow and Python scripting.
- Excellent communication, stakeholder management, and customer-facing skills.
- Strong analytical thinking and decision-making under pressure.
- Ability to mentor and upskill team members.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.