Senior Corporate Client Services Lead

UNITED OVERSEAS BANK LIMITED; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A prominent bank in Singapore seeks a dedicated individual for a customer service role in its Call Centre. The ideal candidate should possess a degree or diploma in any discipline, along with experience in a similar environment. Responsibilities include ensuring excellent service delivery, handling customer inquiries, and educating clients about bank products. A positive mindset, strong communication skills, and proficiency in MS Office are essential for success in this fast-paced position.

Qualifications

• Degree/Diploma holder in any discipline.
• Experience in Call Centre or Customer Service is preferred.
• Possess a positive outlook and 'CAN-DO' attitude.

Responsibilities

• Ensure high standard of service delivery to customers.
• Monitor and respond to calls/emails/social media correspondences.
• Educate customers about bank products and services.

Skills

Customer service

Communication skills

Analytical skills

Interpersonal skills

Education

Degree/Diploma in any discipline

Tools

MS Office applications

Job description

A prominent bank in Singapore seeks a dedicated individual for a customer service role in its Call Centre. The ideal candidate should possess a degree or diploma in any discipline, along with experience in a similar environment. Responsibilities include ensuring excellent service delivery, handling customer inquiries, and educating clients about bank products. A positive mindset, strong communication skills, and proficiency in MS Office are essential for success in this fast-paced position.