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A leading tech company in Singapore is seeking a Sr. Sales Excellence Manager for Cloud & AI in the SMB segment. This role focuses on driving sales excellence practices and operationalizing strategies to ensure cloud transformation and growth. You will engage with cross-functional teams to deliver insights and recommendations for improving sales processes while coaching sales leaders. The ideal candidate has extensive experience in sales operations and is proficient in data analytics tools like Power BI.
The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As Sr. Sales Excellence Manager for Cloud & AI in the SMB space you play a strategic role that enables and drives consistent sales excellence practices to achieve cloud transformation and growth objectives. As trusted advisor to the Cloud & AI Asia SMB leadership team, the focus of the role is to be a driver of sales discipline and execution excellence, as well as a sales coach, accelerating business growth by translating insights into actions. The successful candidate will gain a deep understanding of the SMB sales motions—including Channel, SMB Digital Customer Success operating model and SMB Vendor Digital Sales, digital culture, and be part of a dynamic, fast-paced and quickly evolving customer success organization. This role will work with leaders, managers and individual contributors across the SMB Cloud & AI, Sales Excellence & Operations, Finance, Business Programs, Strategy and other key corporate stakeholders.
You will be part of SME&C (Small, Medium and Corporate) Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward‑looking performance recommendations of your segment.
We are looking for an outcome‑driven Sales Excellence (SE) to support the SMB segment's current and forward‑looking business goals. You will drive a predictable Rhythm of Business (ROB) with cross‑functional teams to ensure quality five‑quarter (5Q) rolling business outcomes. You will work with Segment and Sales leaders to instill sales process discipline on pipeline health management, coach Sales Leaders on Microsoft sales methodologies, and collaborate across roles and segments as a coach and trusted advisor.
As part of Microsoft’s AI transformation journey, you will also play a key role in identifying and scaling opportunities to embed AI‑driven insights and automation into sales processes, enabling more predictive, data‑informed decision‑making and operational efficiency across the business.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.