Customer Service jobs in Singapore

Handle student and parent enquiries through various channels including walk-ins, phone calls and online platforms

Promote the school’s courses and education programmes to prospective students and parents

Provide accurate and timely information on course details, fees and enrolment procedures

Follow up on leads and maintain relationships with prospective students and parents

Assist with student enrolment and administrative processes

Support marketing activities such as events, open houses and promotional campaigns

Collaborate with academic and administrative teams to ensure smooth enrolment and onboarding

Maintain proper records of enquiries, leads and enrolments in accordance with company procedures

Bachelor’s Degree / Diploma or equivalent

Experience in sales, marketing, education consultancy or customer service is an advantage

Good communication skills in English (Chinese language proficiency is an advantage)

Strong interpersonal skills, with a customer-oriented mindset

Self-motivated, responsible and able to work under pressure

Good organisational and time management skills

Able to work well in a team-based environment

Experience in the education industry

Familiarity with student recruitment or enrolment processes

Basic knowledge of marketing platforms or CRM systems