Senior Retail Lead - Home Bath & Kitchen Showroom

TAPZ BOUTIQUE PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading retail company in Singapore is seeking a Retail Manager to oversee daily operations, lead the sales team to achieve targets, and manage staff training. The ideal candidate must have 3-5 years of experience in retail management, preferably in home products. Strong leadership, customer service skills, and the ability to handle escalations are essential. Knowledge of retail operations and proficiency in POS systems is required. This role involves working retail hours and interacting with customers to ensure a high-quality service experience.

Qualifications

• Minimum 3–5 years of retail management experience in home products.
• Strong problem-solving and decision-making skills.
• Able to communicate in English; Mandarin is a plus.

Responsibilities

• Oversee daily retail operations and ensure smooth store functioning.
• Lead the sales team to achieve monthly sales targets.
• Manage, train, and motivate retail staff.
• Prepare weekly/monthly sales reports for management.

Skills

Leadership and people-management skills

Excellent customer service

Communication skills

Knowledge of retail operations

Proficient in POS systems

Education

3-5 years of retail management experience

Tools

Microsoft Office (Excel, Word)

Stock management tools

Job description

A leading retail company in Singapore is seeking a Retail Manager to oversee daily operations, lead the sales team to achieve targets, and manage staff training. The ideal candidate must have 3-5 years of experience in retail management, preferably in home products. Strong leadership, customer service skills, and the ability to handle escalations are essential. Knowledge of retail operations and proficiency in POS systems is required. This role involves working retail hours and interacting with customers to ensure a high-quality service experience.