F&B Service Lead – Guest Experience

AM I ADDICTED PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A restaurant management company in Singapore is looking for a supervisor to ensure smooth operations, maintain cleanliness, and enhance customer satisfaction. Candidates should hold a Bachelor's Degree in Hospitality or related fields and have at least 1 year of supervisory experience in restaurants or hotels. Strong leadership and communication skills are crucial for this role. If you are passionate about customer service and hospitality, this may be the perfect opportunity for you.

Qualifications

• Minimum of 1 year of supervisory experience in a hotel or restaurant set up.

Responsibilities

• Work closely with the Asst. Manager and Manager for smooth operations.
• Supervise opening and closing operations; ensure protocols are followed.
• Respond promptly to customer complaints and suggest solutions.
• Interact positively with customers to ensure satisfaction.
• Supervise and maintain cleanliness of the outlet.
• Ensure compliance with safety and sanitation regulations.

Skills

Strong leadership skills

Excellent communication skills

Customer service oriented

Education

Bachelor's Degree in Hospitality / Retail Management

Job description

A restaurant management company in Singapore is looking for a supervisor to ensure smooth operations, maintain cleanliness, and enhance customer satisfaction. Candidates should hold a Bachelor's Degree in Hospitality or related fields and have at least 1 year of supervisory experience in restaurants or hotels. Strong leadership and communication skills are crucial for this role. If you are passionate about customer service and hospitality, this may be the perfect opportunity for you.