Customer Care Manager jobs in Singapore

As a Senior Sales Director, you will be at the forefront of expanding our global footprint, driving sales of our Wayfinder Optimization Engine. You’ll work with a diverse portfolio of clients, leveraging your expertise to identify opportunities, build relationships, and close deals that drive both business value and environmental impact.

• Develop and execute a strategic sales plan for the APAC market.
• Build and maintain relationships with high-level decision-makers, influencers, and partners.
• Lead the end-to-end sales process, including prospecting, qualification, proposal development, negotiation, and contract closure.
• Understand client needs deeply and position Wayfinder’s unique value proposition effectively.
• Collaborate with internal teams (customer success, marketing, engineering) to align solutions with market demand and customer requirements.
• Provide market insights and feedback to inform product and go-to-market strategies.
• Work with and manage channel sales partners to develop business in new regions.
• Represent Sofar at industry events, conferences, and networking opportunities in the region.

You’re an experienced sales leader with a proven track record of success in selling software. You’re also an entrepreneur at heart, capable of jumpstarting the geographical go-to-market strategy from the ground up. You thrive on building relationships, navigating complex sales cycles, and closing impactful deals. Most importantly, you share our passion for leveraging technology to better understand and protect our oceans.

• 5+ years of experience in software sales, preferably in maritime, environmental tech, or related industries.
• Strong understanding of the APAC market and its unique challenges and opportunities.
• Demonstrated ability to manage and grow a sales pipeline, with a history of meeting or exceeding revenue targets.
• Excellent communication, negotiation, and interpersonal skills.
• Self-starter with the ability to work independently and collaboratively in a fast-paced environment.
• Fluent in English
• Willingness to travel as needed to meet clients and attend events.

• Background in marine sensor or offshore service business development
• Strong C-suite network in maritime shipping industry
• Multi-lingual

We at Sofar Ocean acknowledge that careers in the marine sciences “... have traditionally been, and remain, non-diverse work environments”, thereby limiting the entry and prosperity of underrepresented groups in the space. (Johri et al., 2021) Many of these same groups are disproportionately affected by climate change, and are often excluded from decision making that directly address their interests and needs.

We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply