Customer Care Executive jobs in United Kingdom

Chainlink is the industry-standard oracle platform bringing the capital markets onchain and powering the majority of decentralized finance (DeFi). The Chainlink stack provides the essential data, interoperability, compliance, and privacy standards needed to power advanced blockchain use cases for institutional tokenized assets, lending, payments, stablecoins, and more. Since inventing decentralized oracle networks, Chainlink has enabled tens of trillions in transaction value and now secures the vast majority of DeFi.

Many of the world’s largest financial services institutions have also adopted Chainlink’s standards and infrastructure, including Swift, Euroclear, Mastercard, Fidelity International, UBS, S&P Dow Jones Indices, FTSE Russell, WisdomTree, ANZ, and top protocols such as Aave, Lido, GMX and many others. Chainlink leverages a novel fee model where offchain and onchain revenue from enterprise adoption is converted to LINK tokens and stored in a strategic Chainlink Reserve. Learn more at chain.link.

We are seeking a regional commercial individual to drive and cultivate deep relationships with TradFi customers. You will take ownership of major T1 banking and capital markets customers & prospects across APAC, foster strong relationships internally with key decision makers and become an evangelist for the Chainlink Platform.

• Own and manage day-to-day relationships with high-value TradFi accounts, ensuring consistent delivery of value and strategic alignment.
• Develop and execute stakeholder mapping strategies to identify, engage, and deepen relationships with key decision-makers and influencers across client organizations.
• Act as a trusted evangelist for Chainlink products and the broader platform, educating stakeholders on the strategic value of decentralized technologies.
• Drive early-stage pipeline generation through proactive discovery, qualification, and identification of high-impact opportunities based on deep understanding of client needs.
• Serve as the central liaison between clients and internal teams—including Deal Leads, Product, Legal, Marketing, and Technical Solutions—ensuring seamless communication and collaboration.

• 6+ years total experience, with a minimum of 3+ years of experience in institutional finance, business development, or related fields, with a strong understanding of TradFi markets and infrastructure
• Experience working in a startup or fast-paced environment with evidence of converting high work ethic into stand out personal results
• Strong relationship management ability to build and maintain strong relationships with institutional clients and partners
• Demonstrated knowledge of DeFi protocols, tokenization, digital assets, blockchain technology, and the broader Web3 ecosystem
• Based in Singapore, or able to relocate independently to Singapore

• 1+ years experience working in web3 environments or with decentralized applications (DApps), smart contracts, and blockchain technology.
• Tokenization industry expertise - have a strong understanding of the Institutional RWA landscape and/or digital asset management, including an understanding of potential barriers to scale
• Solid experience selling solutions to Financial Market Infrastructures

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

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