Accounting And Finance jobs in United States

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Providing strategic directions for standardizing of Secure Network Operations Centre (SNOC) monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
• Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
• Overseeing creation and availability of SNOC monitoring metrics and alerts' reports for management reporting.
• Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
• Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
• Acting as an escalation focal point for all improvement activities involving SNOC.
• Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
• Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
• Ability to work closely with various line of business technologies from junior to management level.
• Change governance on all the monitoring changes for production implementation.
• Perform on call duty on rotation basis.

Requirements

• Excellent communication and organizational skills and able to work with little or no supervision.
• Minimum Degree holder in Computer Science.
• Minimum 5 years IT experience in a bank. In-depth knowledge of application or infrastructure monitoring systems in multi-platforms environment will be an added advantage.
• Minimum 3 years' experience in Scripting and web development.
• Experience in Shell, python and Perl scripts is must.
• Experience in Automation and web reports using AJAX, HTML and JS Framework.
• Experience with various monitoring tools like IBM ITM Tivoli, Netcool, Zabbix and Elastic Search, etc.
• Excellent organizational and prioritization skills.
• Excellent team player and strong interpersonal skills.
• Excellent written and verbal communications skills.
• Proactive and able to work under pressure.
• Strong problem-solving skills and positive attitude.
• Eager to learn and hands-on new technology.
• Passionate on-coding and developing automation to support team on need basis.
• Added advantage on new technology stack to support infrastructure in OPENSIFT, DOCKER & KUBERNETES.