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Domo Ventures W.L.L.
Yeda
Presencial
SAR 200.000 - 300.000
Jornada completa
Hace 30+ días
Descripción de la vacante
A leading janitorial service provider in Jeddah is seeking an experienced janitorial manager. The role requires developing operational plans, managing a team, and ensuring high standards of cleanliness in a 5-star hotel environment. Candidates should have 10-15 years of janitorial experience and be flexible with work hours, including nights and weekends.
Formación
- 10-15 years of janitorial experience required.
- Expertise in 5-star hotel settings is mandatory.
- Flexibility to work nights, weekends, and holidays is essential.
Responsabilidades
- Develop and implement the operational plan for the janitorial department.
- Uphold cleanliness and safety standards.
- Train and evaluate cleaning supervisors.
- Manage day-to-day janitorial operations.
- Serve as primary contact for service inquiries.
- Address complaints regarding cleaning services.
- Maintain departmental work schedule.
Conocimientos
Operational planning
Team management
Customer service
Training and development
Communication
Educación
Bachelor's degree in hospitality management
Descripción del empleo
Responsibilities
- Develop and implement an annual operational plan for the janitorial department, outlining strategic goals, resource allocation, and budget management.
- Uphold and enforce the highest standards of cleanliness, safety, and professional conduct within the janitorial team, ensuring consistent delivery of exceptional service.
- Oversee the training and evaluation of cleaning supervisors, fostering continuous development to enhance skillsets and leadership capabilities.
- Manage the day-to-day operations of the janitorial department, ensuring efficient personnel allocation and scheduling to deliver seamless service across all areas.
- Serve as the primary point of contact for all janitorial service inquiries, maintaining effective communication and collaboration with all levels of management, staff, guests, and stakeholders.
- Proactively address guest and internal customer complaints regarding cleaning services, resolving issues in a courteous and timely manner to ensure guest satisfaction.
- Develop and maintain the departmental work schedule, ensuring proper staffing allocation for events and high-traffic periods to maintain exceptional customer experience.
Requirements
- Bachelors degree in hospitality management
- 10-15 years of janitorial experience.
- 5-star hotel expertise.
- Demonstrate flexibility and willingness to work nights, weekends, and holidays as required.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.