lavori in località Dammam (Arabia Saudita)
Remote Customer Support Specialist
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Remote Customer Support Specialist
Descrizione del lavoro
A technology services company in Riyadh is looking for a customer service representative to assist customers with inquiries and issues related to mobile apps and digital platforms. The role requires 1-2 years of customer service experience, problem-solving skills, and proficiency with CRM systems. You'll work remotely and be expected to contribute to a positive team environment. Flexible hours are necessary.
Competenze
- 1-2 years of experience in customer service or a related field.
- Ability to work effectively in a remote, fast-paced environment.
- Willingness to work flexible hours as needed.
Mansioni
- Respond promptly to customer inquiries via email, chat, and phone.
- Assist customers with troubleshooting issues related to digital platforms.
- Collaborate with technical teams to resolve complex issues.
Conoscenze
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.