Remote Customer Support Specialist

Speed Code for Information Technology; Riyadh; Remote; SAR 120,000 - 150,000; Full time

Job summary

A technology services company in Riyadh is looking for a customer service representative to assist customers with inquiries and issues related to mobile apps and digital platforms. The role requires 1-2 years of customer service experience, problem-solving skills, and proficiency with CRM systems. You'll work remotely and be expected to contribute to a positive team environment. Flexible hours are necessary.

Qualifications

• 1-2 years of experience in customer service or a related field.
• Ability to work effectively in a remote, fast-paced environment.
• Willingness to work flexible hours as needed.

Responsibilities

• Respond promptly to customer inquiries via email, chat, and phone.
• Assist customers with troubleshooting issues related to digital platforms.
• Collaborate with technical teams to resolve complex issues.

Skills

Problem-solving abilities

Attention to detail

Customer-focused mindset

Strong organizational skills

Tools

CRM systems

Customer support tools

Job description

A technology services company in Riyadh is looking for a customer service representative to assist customers with inquiries and issues related to mobile apps and digital platforms. The role requires 1-2 years of customer service experience, problem-solving skills, and proficiency with CRM systems. You'll work remotely and be expected to contribute to a positive team environment. Flexible hours are necessary.