Online consultant

Woopel; Riyadh Region; Remote; SAR 150,000 - 200,000; Full time

Job summary

A company in Al Kharj is seeking an Online Consultant to provide exceptional customer service through various online platforms. The ideal candidate should be an Indian national fluent in English, with a strong focus on customer satisfaction and sales. Responsibilities include addressing customer inquiries and promoting products, while required qualifications include prior experience in customer service and effective problem-solving skills. A competitive salary and career growth opportunities are offered.

Benefits

Competitive salary of $1200 per month

Free visa sponsorship

Complimentary roundtrip ticket from India to Al Kharj

Opportunity for career growth

Qualifications

• Indian national with excellent command of English language.
• Previous experience in customer service or sales role preferred.
• Knowledge of online communication channels.

Responsibilities

• Respond to customer inquiries and resolve issues.
• Provide product or service information to customers.
• Identify sales opportunities and promote products.

Skills

Excellent command of English language

Strong problem-solving skills

Ability to handle difficult situations

Good computer skills

Tools

CRM software

Job description

Online Consultant Vacancy in Al Kharj, Saudi Arabia

Online Consultant

As an Online Consultant, you will be responsible for providing high-quality customer service and support to our clients through various online platforms. Your main goal will be to ensure customer satisfaction and retention, as well as drive sales and revenue for the company. This position is ideally suited for Indian nationals who are fluent in English, with a passion for helping others and a strong understanding of online communication.

Key Responsibilities:

• Responding to customer inquiries and resolving issues in a timely and professional manner.
• Providing product or service information to customers through online chat, email or phone.
• Identifying sales opportunities and promoting products or services to customers.
• Building strong relationships with customers to increase loyalty and retention.
• Maintaining accurate records of all customer interactions and transactions.
• Collaborating with other team members to improve overall customer experience.

Requirements:

• Indian national with excellent command of English language.
• Previous experience in customer service or sales role preferred.
• Knowledge of online communication channels (chat, email, etc.).
• Strong problem-solving skills and ability to handle difficult situations calmly.
• Ability to multitask, prioritize tasks and manage time effectively.
• Good computer skills and familiarity with CRM software is a plus.

Perks:

• Competitive salary of $1200 per month.
• Free visa sponsorship provided by the company.
• Complimentary roundtrip ticket from India to Al Kharj.
• Opportunity for career growth within the company.

If you possess excellent communication skills, enjoy working in a fast-paced environment and have a desire to help others, this is the perfect job opportunity for you. Apply now to join our dynamic team as an Online Consultant in Al Kharj!

We are an equal opportunities employer and welcome applications from all qualified candidates.