Wedding Sales Manager

Renaissance Johor Bahru Hotel; Johor Bahru; On-site; MYR 30,000 - 48,000; Full time

Job summary

A prestigious hotel in Johor Bahru is looking for a candidate to proactively manage group and catering opportunities, ensuring excellent service delivery. The ideal applicant will have strong sales and marketing skills, with experience in guest services. Responsibilities include maximizing revenue and driving customer loyalty through exceptional service. This position requires either a high school diploma with relevant experience or a related 2-year degree, making it an excellent opportunity for career growth.

Qualifications

• High school diploma or GED with 2 years of experience in related fields.
• 2-year degree from an accredited university in relevant subjects.

Responsibilities

• Solicit and manage group/catering opportunities.
• Maximize revenue through up-selling.
• Drive customer loyalty by delivering excellent service.

Skills

Sales and marketing experience

Customer service excellence

Event management

Education

High school diploma or GED

2-year degree in Business Administration or related

Job description

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

Education and Experience

OR

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.