Managing the entire day-to-day warehouse & logistic operations, including:
Key Responsibilities
- Managing all the stock arrangement & storage according to FIFO within the warehouse
- Managing all non-stock materials neatly & in a systematic manner
- Optimising daily delivery route system & allocating lorry drivers & warehouse attendants
- Delivering all sales channels (local & outstation) daily fulfilment
- Handling inter-outlet stock requests across all sales channels
- Maintaining warehouse premises & physical assets
- Repairing & maintaining cold-rooms, vehicles & forklift
- Reporting stock level & variance to senior management
- Managing incoming shipment/container
- Securing warehouse & vehicles security system
- Managing people, petty cash, admin work processes & other warehouse resources
- Updating & optimising Standard Operating Procedures & warehouse workflow
1. Managing Employees
- Planning & organising learning, training & career development
- Ensuring employees produce results, clock in minimum working hours daily
- Setting clear direction, expectations & job description
- Taking immediate disciplinary actions when necessary
- Praising employees for small efforts
- Inspiring positive thinking & healthy workplace relationships
- Listening & responding constructively to grievances
2. Continuous Process Improvement
- Planning & organising continuous improvement of existing work processes
- Ensuring processes add value & align with company vision
- Setting clear timelines & monitoring improvement plans
- Keeping employees updated on progress
- Finding alternative solutions to guide problem resolution
3. Managing Warehousing & Logistics
- Ensuring proper stock arrangement & FIFO rotation for efficient picking
- Coordinating delivery process to ensure accurate & timely stock to outlets
- Maintaining stock delivery accuracy
- Keeping warehouse clean & tidy always
- Coordinating repair & preventive maintenance of trucks & forklift
- Planning cost-effective delivery routes
- Coordinating warehouse security system & guard deployment
4. Managing Stocks & Assets in Warehouse
- First contact point for restaurants & warehouse
- Ensuring timely receipt of all restaurant orders
- Ensuring delivery truck stock tally with Delivery Order
- Generating proper Delivery Order for picking
- Maintaining supporting documents for delivery, return & rejection
- Conducting daily random checks on fast-moving items
- Monitoring stock availability & deliverable condition
- Maintaining fast & slow-moving stock lists
- Preparing monthly reports for management
- Ordering & receiving stocks from suppliers
- Ensuring timely supplier returns with proper documentation
- Communicating stock issue & supplier shortfalls to Group Procurement
5. Additional Responsibilities
Any other responsibilities assigned by management from time to time.
Qualifications
- Bachelor’s Degree in logistics, supply chain management or related field (preferred)
- Proven warehouse management experience, preferably in Food Manufacturing or FMCG
- Strong knowledge of inventory management & warehouse systems (WMS)
- Excellent organisational, leadership & problem-solving skills
- Proficient in warehouse management software & Microsoft Office
- Ability to lift heavy objects & work in a physically demanding environment
- Strong communication & interpersonal skills for team management & cross‑department collaboration