Familiar with e-commerce platform (Shoppe, Lazada, Tik Tok).
Proposal Planning
- Act as the key person to understand client requirements & expectations.
- Collect E-commerce Team’s plan for client briefs.
- Responsible for preparation warehouse proposal to suit client requirements & expectation (pitching stage).
- Able to liaise with E-commerce Key Account Manager for anything related to the project.
- Share warehouse briefs to the warehouse team.
- Coordinate with the cross-department for project related.
Warehouse Planning & Management
- Responsible for planning warehouse stock/product process flow.
- Have the knowledge to coordinate & liaise with the Project Servicing / Strategist team.
- Able to coordinate & liaise with Warehouse teams & Project Servicing / Strategist team.
- Responsible in planning & monitoring warehouse guideline.
- Managed warehouse manpower arrangement & management.
- Experience in managing warehouse regulations.
- Responsible to plan & develop warehouse operation system.
- Participate in warehouse team recruitment, selection, training & coaching team.
- Responsible to train & manage warehouse team to solve day-to-day operation issues.
Warehouse Execution (Stock inbound & outbound)
- Responsible to coordinate with the Warehouse team on stock / product in-bound management.
- Coordinate with the Project Servicing / Strategist team for any stock out-bound order.
- Monitor the manpower arranged on execution of the order processing (packer).
- Supervise the order processing operation flow.
- Oversees daily warehouse operations flow & activities.
- Meet regularly with the Warehouse team to analyze productivity & develop actionable plans for loss prevention.
- Inspect equipment, tools, & machinery regularly, & oversee general maintenance when necessary.