Waiter / Waitress (174103)

Shangri-La Hotels and Resorts; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality provider in Kuala Lumpur is seeking a dynamic and passionate Waiter / Waitress. The role involves greeting guests, taking orders, and serving food while ensuring a pleasant dining experience. Candidates should demonstrate strong interpersonal and communication skills and are preferred to have at least one year of experience or be fresh graduates with a keen interest in hospitality. Proficiency in English and Malay is essential, with knowledge of Mandarin, Korean, or Japanese being advantageous.

Qualifications

• At least 1 year of experience in a similar role, or fresh graduates with a passion for hospitality are encouraged to apply.
• Pleasant appearance with strong interpersonal and communication skills.
• Proficient in English and Malay; knowledge of Mandarin, Korean, or Japanese is an added advantage.

Responsibilities

• Welcome and escort guests to their tables courteously.
• Accurately take food and beverage orders.
• Coordinate with the kitchen for timely delivery of orders.
• Serve food and beverages efficiently.
• Monitor guest satisfaction throughout the dining experience.
• Maintain cleanliness of the dining area.

Skills

Interpersonal skills

Communication skills

Proficiency in English

Proficiency in Malay

Job description

Traders cater to savvy, passionatetravellerswho appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre,Traders Hotel by Shangri-Lais looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

Department: Food & Beverage

Reports To: Outlet Manager

Job Summary

The Waiter / Waitress is responsible for greeting guests, taking orders, and serving food and beverages while ensuring a pleasant dining experience.

Key Responsibilities

• Welcome and escort guests to their tables in a courteous and professional manner.
• Accurately take food and beverage orders and input them into the system.
• Coordinate with the kitchen team to ensure timely and correct delivery of orders.
• Serve food and beverages efficiently, following service standards.
• Monitor assigned tables and ensure guest satisfaction throughout their dining experience.
• Maintain cleanliness and proper setup of the dining area before, during, and after service.

Requirements

• At least 1 year of experience in a similar role, or fresh graduates with strong interest in hospitality are encouraged to apply.
• Pleasant appearance with strong interpersonal and communication skills.
• Proficient in English and Malay; knowledge of Mandarin, Korean, or Japanese is an added advantage.

Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.