Waiter/Waitress

Awagyu Sdn Bhd; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage establishment in Johor Bahru is looking for enthusiastic staff members to deliver excellent customer service. This includes greeting customers, providing menu information, processing orders, and ensuring a tidy dining area. Candidates should have at least an SPM education, excellent interpersonal and communication skills in both Bahasa Malaysia and English, and a positive attitude toward customer satisfaction. The position offers various benefits including EPF/SOCSO, annual leave, and training.

Benefits

EPF/SOCSO

Annual leave

Medical leave

Staff meal provided

Annual performance bonus

Training provided

Qualifications

• Able to communicate in Bahasa Malaysia and English.
• Knowledge of food safety and hygiene regulations.
• Fresh graduates are welcome to apply.

Responsibilities

• Greet customers and hand out menus.
• Take meal and beverage orders from customers.
• Check that customers are satisfied with their meal.
• Arrange table settings and maintain a tidy dining area.

Skills

Customer service skills

Team leadership

Problem-solving abilities

Interpersonal skills

Education

SPM education

Job description

Requirement

• Achieve at least SPM education.
• Has F&B experience is advantage.
• Fresh graduate is welcome to apply.
• Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and hygiene regulations.
• Can work at Johor Bahru.

Responsibility

• Greet customers and hand out menus.
• Follow all relevant health department regulations.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Take meal and beverage orders from customers and place these orders in the kitchen.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Arrange table settings and maintain a tidy dining area.
• Deliver meals and beverages to tables when they have been prepared.
• Check that customers are satisfied with their meal.
• Prepare the bill for tables when requested.
• Cash up bills and ensure that the correct amount has been paid.
• Administer change to tables if needed.

Benefits

• EPF/SOCSO.
• Annual leave.
• Medical leave.
• Staff meal provided.
• Annual performance bonus.
• Training provided.