VP1, Bancassurance Manager

United Overseas Bank; Kuala Lumpur; On-site; MYR 183,000 - 266,000; Full time

Job summary

A leading bank in Asia is seeking a Sales & Business Development professional in Kuala Lumpur. The role focuses on developing strategies to sell life insurance products, managing relationships with stakeholders, and providing training to bank staff. Candidates must have at least 3-7 years of relevant experience, strong communication and negotiation skills, and a diploma or degree with specific insurance qualifications. Join us and enhance customer satisfaction while meeting sales targets.

Qualifications

• Minimum 3-7 years of experience in Bancassurance/Insurance/Banking Sales.
• Passionate about sales with a strong commitment to achieving targets.
• Leadership ability to train and motivate bank staff.

Responsibilities

• Develop and implement strategies to sell life insurance products.
• Build relationships with stakeholders to encourage referrals.
• Train bank staff on insurance products and sales techniques.

Skills

Sales-driven attitude

Strong communication skills

Negotiation skills

Teamwork

Relationship-building

Education

Recognized diploma or degree

PCE & CEILI qualification

Tools

MS Office

CRM tools

Job description

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

1. Sales & Business Development

• Develop and implement strategies to sell life insurance products (investment-linked savings, health and protection) through bank branches.
• Motivate bank staff to cross‑sell insurance products and meet or exceed targets.
• Identify new business opportunities and expand the bancassurance portfolio.

2. Relationship Management

• Act as a liaison between the bank and the insurance company.
• Build strong relationships with stakeholders (branch managers, group sales managers, team heads and operations) to encourage referrals.
• Conduct regular meetings with bank staff to update them on insurance products and sales competencies techniques and knowledge.

3. Training & Support

• Train or coach bankers on insurance products, underwriting processes, and sales techniques.
• Provide ongoing support by coaching bank staff to enhance their ability to sell insurance.
• Organize workshops, seminars, events and campaigns to boost insurance awareness.

4. Compliance & Documentation

• Ensure all sales processes comply with regulatory guidelines.
• Monitor KYC (Know Your Customer) norms and prevent mis‑selling.
• Maintain accurate records of policies sold, commissions, and customer feedback.

5. Performance Monitoring & Reporting

• Track sales performance across different bank branches.
• Analyse market trends and competitor strategies to refine sales approaches.
• Prepare reports on sales achievements, challenges, and growth opportunities for senior management.

6. Customer Service & Retention

• Guide bankers to address customer queries and complaints related to insurance policies.
• Guide and ensure smooth claim processing and policy servicing to enhance customer satisfaction.
• Work on renewals and upselling to existing customers.

Job Requirements

• A recognized diploma or degree in any field. Must possess PCE & CEILI qualification.
• Minimum 3‑7 years of working experience in Bancassurance/Insurance/Banking Sales.
• Passionate about sales & possess strong commitment to achieve sales target.
• A team player; proactive, outgoing, performance‑driven and flexible to changes.
• Strong understanding of life & non‑life insurance products.
• Excellent communication, negotiation, and relationship‑building skills.
• Leadership ability to train and motivate bank staff.
• Knowledge of regulatory compliance in bancassurance.
• Proficiency in MS Office and CRM tools.
• Enjoy meeting people and influential in sales.

Additional Requirements

Be a Part of the UOB Family.

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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