Vehicle Service Advisor — Customer Care & Estimates

Tian Siang Premium Auto; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

An automotive service company in Ipoh is seeking a service advisor to manage customer appointments and vehicle data. The ideal candidate will provide accurate cost estimates and ensure high customer satisfaction by maintaining good communication. Strong verbal skills, a diploma in any field, and a friendly demeanor are essential for this role. Experience in a related field is advantageous. This position offers a dynamic work environment where customer service is paramount.

Qualifications

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
• Good customer orientation with a positive serving attitude is essential.
• Friendliness and patience towards customers are crucial.

Responsibilities

• Schedules service appointments and obtains customer and vehicle data.
• Greets customers in a timely, friendly manner.
• Provides a complete and accurate written cost estimate for labor and parts.

Skills

Customer orientation

Positive serving attitude

Friendliness and patience

Good verbal manners

Education

Diploma or higher in any field

Job description

An automotive service company in Ipoh is seeking a service advisor to manage customer appointments and vehicle data. The ideal candidate will provide accurate cost estimates and ensure high customer satisfaction by maintaining good communication. Strong verbal skills, a diploma in any field, and a friendly demeanor are essential for this role. Experience in a related field is advantageous. This position offers a dynamic work environment where customer service is paramount.