Upsell-Savvy F&B Service Specialist

Iconic Hotel; Seberang Perai; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent hotel in Malaysia is seeking a detail-oriented F&B Service Agent. The role involves providing efficient and courteous service to guests, ensuring satisfaction, and maintaining cleanliness at service stations. Successful candidates will have a certificate in food service or similar hospitality experience and basic English proficiency. This position offers opportunities for training and development within the team. Join us to enhance the dining experience of our guests!

Qualifications

• Certificated or similar knowledge of food service or related hospitality management experience.
• Basic technical knowledge of the area requirement.
• Ability to speak, write and understand basic English.

Responsibilities

• Responsible for the prompt, efficient, and courteous service to guests.
• Serve food and beverage to guests according to standards set.
• Handle guest enquiries courteously and efficiently.
• Check constantly on guest satisfaction and maintain good guest relations.

Skills

Customer service

Food and beverage service

Communication

Teamwork

Education

Certificated knowledge of food service

Hospitality management experience

Job description

A prominent hotel in Malaysia is seeking a detail-oriented F&B Service Agent. The role involves providing efficient and courteous service to guests, ensuring satisfaction, and maintaining cleanliness at service stations. Successful candidates will have a certificate in food service or similar hospitality experience and basic English proficiency. This position offers opportunities for training and development within the team. Join us to enhance the dining experience of our guests!