UNIFI Supervisor (SETAPAK MALL)

Bigeast Mission; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A telecommunications service provider in Kuala Lumpur is seeking a motivated UNIFI Retail Salesperson to assist customers with fixed and mobile plans. The successful candidate will address inquiries, recommend suitable service packages, and maintain a welcoming store environment. Responsibilities include processing customer orders and working collaboratively to achieve sales goals. A friendly and customer-focused attitude is essential for success in this role.

Qualifications

• Motivated and friendly individual.
• Ability to assist customers efficiently.

Responsibilities

• Assist walk-in customers at the TMpoint Service Center.
• Recommend suitable service packages based on customer needs.
• Process customer orders via the online portal.
• Maintain a clean and welcoming store environment.
• Work collaboratively with the team to achieve sales goals.

Job description

We are seeking a motivated and friendly individual to join our team. As a UNIFI Retail Salesperson, you will assist customers with registering for fixed and mobile plans, help them find the best solutions to meet their needs, and provide information about current promotions. You will also ensure shelves are well-stocked, maintain a clean and welcoming store environment, and work collaboratively with your team to achieve sales goals.

Key Responsibilities:

• Attend to and assist walk‑in customers at the TMpoint Service Center by addressing inquiries, complaints, or issues related to TM UNIFI services.
• Recommend suitable service packages by gathering customer information and analyzing their needs.
• Process customer orders via the online portal, prepare necessary correspondence, and fulfill customer requests to ensure satisfaction.
• Respond to walk‑in customers efficiently and accurately, explain potential solutions, and ensure they feel supported and valued.
• Prepare and maintain daily and monthly sales an