Travel Sales Consultant

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic travel agency located in Kuala Lumpur is seeking a passionate Travel Consultant to enhance customer engagement and deliver superior travel services. You will manage customer inquiries, develop strategic partnerships, and create bespoke travel experiences. This role offers an exciting opportunity to turn your love for travel into a fulfilling career while contributing to innovative travel solutions. If you thrive in a fast-paced environment with a focus on customer satisfaction, we invite you to apply and join our team.

Qualifications

• Passion for creating unforgettable travel experiences.
• Ability to manage customer inquiries across various channels.
• Experience in cultivating strategic relationships with partners.

Responsibilities

• Act as the primary point of contact for customer inquiries.
• Manage a diverse portfolio of travel products.
• Cultivate relationships with business partners.

Skills

Customer service expertise

Strategic thinking

Communication skills

Problem-solving skills

Job description

Position Overview

This is a Sales role that represents a dynamic opportunity for a customer‑centric professional to deliver superior travel services through comprehensive customer engagement, strategic account management, and meticulous tour planning and closing sales.

Key Responsibilities

• Client Communication Management
  • Act as the primary point of contact for all customers' inquiries across various channels, B2C, B2B partnerships, social media, WhatsApp, and website communications.
  • Manage a diverse travel product portfolio, including cruise, yacht, and land‑based offerings.
  • Ensure all travel arrangements comply with the client's policies and proactively identify opportunities for cost optimisation.
  • Drive high conversion rates through systematic follow‑up on inquiries.
  • Uphold exceptional service standards and response times.
• Strategic Account Management
  • Partnership Development: Cultivate and maintain strategic relationships with business partners.
  • Consistently deliver excellent service through prompt and effective communication.
• Additional Responsibilities
  • Undertake any other duties and responsibilities as assigned by the supervisor, demonstrating flexibility in supporting departmental objectives and organisational goals.

Marketing / Candidate Message

Embark on an exciting journey in travel consultancy!

Are you passionate about creating unforgettable travel experiences? Do you thrive on connecting with people and turning their dream vacations into reality? We're seeking a dynamic Travel Consultant to join our team and make a real difference in the world of travel!

Imagine yourself:

• Crafting bespoke travel experiences, from luxurious cruises to exotic land tours.
• Building lasting relationships with clients and industry partners.
• Becoming a trusted advisor in the ever‑evolving world of travel.
• Honing your skills in a fast‑paced, rewarding environment.

This isn't just a job – it's an opportunity to:

• Showcase your customer service expertise.
• Flex your strategic thinking and problem‑solving muscles.
• Grow your career in a booming industry.
• Be part of a team that values innovation and excellence.

If you're ready to turn your passion for travel into a fulfilling career, we want to hear from you! Join us in shaping the future of travel experiences and embark on your own professional adventure.

Don't just dream about the perfect job in travel – make it your reality. Apply now and let's explore the possibilities together!