Travel Experience Specialist

Joy Paradise Holidays; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel agency in Kuala Lumpur is looking for an enthusiastic individual to manage inquiries and bookings. Responsibilities include handling communications via various platforms, dealing with travel issues, and updating reports. Ideal candidates should be computer literate and possess good soft skills, showing a genuine passion for travel. Benefits include EPF & SOCSO contributions, annual leave, and a supportive work environment. Join a team that values responsibility and learning.

Benefits

EPF & SOCSO

Annual leave

Complimentary snacks and drinks

Good working environment

Qualifications

• Experience in the Hospitality & Travel industry is preferred.
• Must have a passion for travel and be responsible.
• Willingness to learn and grow in the role.

Responsibilities

• Handle inquiries via email, phone, and social media.
• Book transportation and arrange accommodations.
• Manage travel-related issues, complaints, or refunds.
• Update sales reports and prepare visitor information.

Skills

Computer literate

Good soft skills

Problem-solving abilities

Job description

A travel agency in Kuala Lumpur is looking for an enthusiastic individual to manage inquiries and bookings. Responsibilities include handling communications via various platforms, dealing with travel issues, and updating reports. Ideal candidates should be computer literate and possess good soft skills, showing a genuine passion for travel. Benefits include EPF & SOCSO contributions, annual leave, and a supportive work environment. Join a team that values responsibility and learning.