Trade Operations Lead: Service, Risk & Growth

Alliance Bank; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading bank in Malaysia seeks a Trade Operations Manager to oversee daily operations, ensure service quality, and compliance with banking regulations. The ideal candidate has at least 3 years of experience in trade operations and excels in leadership with strong interpersonal skills. Responsibilities include managing service levels, supporting staff training, and adhering to regulatory standards. This role offers an excellent opportunity to contribute to a dynamic banking environment.

Qualifications

• Minimum of 3 years’ experience in trade operations.
• Knowledge of ICC rules and international trade regulations.
• Ability to inspire and lead a team.

Responsibilities

• Responsible for day-to-day operations in Trade Operations.
• Manage service quality and ensure compliance with regulations.
• Support in training and coaching staff.

Skills

Interpersonal skills

Customer service culture

Leadership ability

Planning and organization

Adaptability

Education

Banking Diploma or university degree

Job description

A leading bank in Malaysia seeks a Trade Operations Manager to oversee daily operations, ensure service quality, and compliance with banking regulations. The ideal candidate has at least 3 years of experience in trade operations and excels in leadership with strong interpersonal skills. Responsibilities include managing service levels, supporting staff training, and adhering to regulatory standards. This role offers an excellent opportunity to contribute to a dynamic banking environment.