Tour Operation Coordinator

BMC Travel Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel agency in Kuala Lumpur is looking for enthusiastic individuals to join their team, catering to both fresh graduates and experienced candidates. The role involves designing and managing tour itineraries, communicating with clients, and handling supplier relationships. Successful candidates will have strong organizational and communication skills, as well as problem-solving abilities. Benefits include a 5-day workweek, opportunities for travel, medical claims, bonuses, and company trips.

Benefits

5 Days a week

Chance to travel

EPF/Medical Claim

Bonus

Company Trip

Qualifications

• Fresh graduates interested in the travel industry are encouraged to apply.
• Capability to handle operational issues and resolve them promptly.
• Ability to manage multiple tasks effectively.

Responsibilities

• Design, schedule, and manage tour itineraries.
• Communicate with clients to understand their needs.
• Handle bookings with hotels and other partners.
• Coordinate with sales, support, and branding teams.
• Manage travel arrangements including transportation and accommodation.
• Address any issues during the tours.
• Prepare and maintain tour documentation.

Skills

Strong organizational skills

Communication skills

Problem-solving skills

Client relationship management

Proficiency in booking systems

Job description

Fresh graduates who are interested in travel line also can apply.

Know how to maintain relationships with vendors and clients.

Can handle operational issues and resolve them promptly.

Strong organizational and communication skills.

Ability to manage multiple tasks and solve problems effectively.

Proficiency in booking and reservation systems.

Position is open for both junior and senior candidates, the salary offer based on experience.

Requirement

• Fresh graduates who are interested in travel line also can apply.
• Know how to maintain relationships with vendors and clients.
• Can handle operational issues and resolve them promptly.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and solve problems effectively.
• Proficiency in booking and reservation systems.
• Position is open for both junior and senior candidates, the salary offer based on experience.

Responsibility

• Plan and Coordinate Tours: Design, schedule, and manage tour itineraries, ensuring all details are covered.
• Client Interaction: Communicate with clients to understand their needs and preferences, and provide information and assistance.
• Manage Suppliers: Handle bookings with hotels, transport, restaurants, and other partners.
• Coordinate Teams: Communicate with sales, support, and branding teams.
• Logistics Management: Handle travel arrangements, including transportation, accommodation, and activities.
• Problem Resolution: Address and resolve any issues or changes that arise during the tour.
• Documentation: Prepare and maintain tour documentation, including itineraries, contracts, and reports.

Benefits

• 5 Days a week.
• Got chance to travel
• EPF/Medical Claim.
• Bonus.
• Company Trip.