Telesales （Mandarin + English) | 10 August intake

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency in Kuala Lumpur is seeking Telesales personnel proficient in Mandarin and English. The role involves contacting customers for orders, upselling, and addressing concerns while working with a team. Fresh graduates are encouraged to apply. The salary ranges from RM 2500 to RM 3000.

Qualifications

• Fresh graduates welcome.
• Comfortable with computers, especially Microsoft Excel.
• Ability to speak Mandarin and English required.

Responsibilities

• Contact customers to prompt them to place orders.
• Upsell customers remotely.
• Deal with customer concerns.
• Record customer feedback in database.
• Work with team to identify errors affecting customer decisions.
• Resolve customer issues with other departments.

Skills

Proficiency in English

Proficiency in Mandarin

Proficiency in Bahasa Melayu

Basic computer skills

Tools

Microsoft Excel

Job description

Telesales (Mandarin + English) | 10 August intake

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Telesales (Mandarin + English) | 10 August intake

About the job Telesales (Mandarin + English) | 10 August intake

• Basic Salary RM 2500 - RM 3000

Responsibility

• Contacting customers to prompt them to place orders, understand their purchasing decisions
• Contacting customers to upsell them remotely
• Dealing with customer concerns, spoken and unspoken
• Recording customer feedback and information from conversations in our database
• Working with team manager and team members to identify errors in the companys processes which affect customers purchasing decisions
• Working with team and other department members to resolve customer issues e.g. finance, payment reconciliation, deliveries

Requirements

• Fresh Graduates are welcome
• Comfortable working with computers, Microsoft Excel especially. Expertise is not required.
• Proficiency in English, Mandarin, Bahasa Melayu is required. Other dialects are a bonus.

Apply now or contact the below to know more.

• WhatsApp / Telegram: [phone]
• WeChat: Johnson-JRecruit
• Email: [e-mail]