Telemarketer

MAG Management Services; Negeri Sembilan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A service management company in Negeri Sembilan is seeking a full-time Telemarketer. The ideal candidate will make outbound calls, explain products and promote offers to potential customers. Key responsibilities include handling customer queries and meeting sales targets. Applicants should have at least one year of relevant experience and a friendly phone manner. This role offers flexible hours and the opportunity to be part of a dynamic team.

Qualifications

• 1 year of relevant work experience required.
• Ability to promote products clearly and effectively.
• Ability to meet call and sales targets.

Responsibilities

• Make outbound calls to potential or existing customers.
• Explain products or services clearly and professionally.
• Follow up with interested leads.

Skills

Outbound calling skills

Product promotion

Customer service

Objection handling

Job description

MAG Management Services is hiring a Full time Telemarketer role in Taman Ast, Negeri Sembilan. Apply now to be part of our team.

Requirements for this role

• Flexible hours available
• 1 year of relevant work experience required for this role

Telemarketer Role & Responsibilities

Core Duties

• Make outbound calls to potential or existing customers
• Explain products or services clearly and professionally
• Promote offers, packages, or promotions
• Persuade customers and handle objections politely
• Close sales or secure appointments/follow-ups

Customer Handling

• Answer customer questions and provide accurate information
• Maintain a friendly, confident phone manner
• Record customer responses and update call logs/CRM systems
• Follow up with interested leads

Compliance & Quality

• Follow company scripts, guidelines, and telemarketing regulations
• Respect customer privacy and opt-out requests
• Meet daily or monthly call and sales targets

Team & Admin Support

• Work closely with supervisors and sales teams
• Attend product training and briefing sessions
• Prepare simple reports on call outcomes