Technology Consulting - Business Analyst, Software Engineering

Ernst & Young Advisory Services Sdn Bhd; Kuala Lumpur; On-site; MYR 70,000 - 120,000; Full time

Job summary

A leading advisory firm is seeking a Business Analyst to bridge the gap between business needs and technical solutions. The role involves collaborating with clients and engineering teams, supporting digital initiatives, and driving business transformation through technology. Candidates should possess a degree in a related field and 3–6 years of relevant experience.

Benefits

Access to training and development resources

Flexible and inclusive work environment

Guidance and mentorship for career development

Qualifications

• 3–6 years of experience as a Business Analyst in a software engineering or digital product environment.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Experience with tools such as Jira, Confluence, and wireframing/prototyping tools.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Translate business needs into user stories and process flows.
• Support agile delivery through participation in sprint activities.

Skills

Requirements gathering

Communication

Analytical thinking

Education

Bachelor's degree in Business or Computer Science

Tools

Jira

Confluence

Figma

Job description

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Other locations: Primary Location Only

Date: 22 Jul 2025

Requisition ID: 1628494

The Opportunity

As a Business Analyst within EY’s Digital Engineering team, you will play a key role in bridging the gap between business needs and technical solutions. You will work closely with clients, product owners, and software engineering teams to gather requirements, define solution features, and ensure successful delivery of digital initiatives. Your role will be essential in enabling business transformation through technology.

Key Responsibilities

Collaborate with stakeholders to elicit, analyze, and document business and system requirements for software engineering initiatives

Translate business needs into clear and concise user stories, use cases, process flows, and acceptance criteria

Partner with engineering leads and product owners to define solution scope, features, and prioritization in alignment with project goals

Support agile delivery by participating in sprint planning, daily stand-ups, backlog grooming, and sprint reviews

Conduct gap analysis and feasibility studies to support design decisions and technology adoption

Facilitate workshops, interviews, and user feedback sessions to refine solution requirements and improve user experience

Act as a liaison between business users and technical teams to ensure mutual understanding of goals and constraints

Support QA and UAT efforts by reviewing test cases and validating that deliverables meet business expectations

Assist in preparing documentation such as functional specifications, data mapping, and user guides

Technology Environment (You’ll work alongside engineering teams using)

Frontend: React, Angular, Next.js, TypeScript

DevSecOps & Tools: Jira, Confluence, Git, CI/CD pipelines, Infrastructure as Code (IaC), Selenium, Playwright, JMeter

To Qualify, You Must Have

Bachelor’s degree in Business, Computer Science, Information Systems, or a related field

3–6 years of experience as a Business Analyst in a software engineering, digital product, or technology consulting environment

Strong understanding of the software development lifecycle (SDLC), agile methodologies (Scrum, Kanban), and product delivery processes

Proven experience in requirements gathering, business process modelling, and translating complex needs into technical specifications

Familiarity with data structures, APIs, and modern application architectures (e.g., microservices, cloud-native platforms)

Excellent analytical, problem-solving, and communication skills

Experience working with tools such as Jira, Confluence, and wireframing/prototyping tools (e.g., Figma, Balsamiq)

Certification such as CBAP, PMI-PBA, or Scrum Product Owner is an advantage

What We Look For

A highly analytical and collaborative professional who thrives at the intersection of business and technology, and is passionate about delivering user-centric digital solutions that create real impact.

What We Offer

EY offers a competitive remuneration package in line with your experience and contribution. We are committed to fostering a flexible, inclusive, and high-performing environment.

We also offer:

Continuous learning: Access to a wide range of training and development resources

Success as defined by you: Tools and support to help you grow in your own way

Transformative leadership: Guidance and mentorship to develop your career

Inclusive culture: A workplace where you’re respected and valued for who you are

If you're excited about shaping digital solutions and enabling business transformation, we’d love to hear from you.

The exceptional EY experience. It’s yours to build.

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