Team Member – Compliance & Supervision

AFFIN Group; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A financial services firm in Malaysia is seeking an experienced compliance and vendor management professional. In this role, you will compile compliance reports, monitor vendor performance, and ensure adherence to regulations. Ideal candidates will have a background in finance, strong analytical skills, and experience in compliance or vendor management. This position offers opportunities for growth and the ability to impact organizational practices significantly.

Benefits

Career development opportunities

Comprehensive health insurance

Qualifications

• Experience in compliance reporting and vendor management.
• Strong analytical skills for tracking performance metrics.
• Ability to work with regulatory requirements and internal policies.

Responsibilities

• Compile compliance reports for various periods.
• Monitor vendor performance against KPIs and SLAs.
• Maintain accurate records of vendor contracts and documentation.
• Collaborate with departments on compliance issues.

Skills

Compliance monitoring

Vendor performance analysis

Regulatory knowledge

Communication

Education

Degree in Finance or related field

Tools

Performance dashboards

Compliance reporting tools

Job description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Compliance

• To compile all units monthly, quarterly, half-yearly and yearly compliance report for submission
• To compile ad-hoc compliance report, incident, and request from AQM Compliance unit head and Consumer Compliance/Compliance Monitoring or any other business entity.
• Assisting as a gateway when need arises with government agencies/regulator such as LEA / Regulated external party
• Review AQM’s Standard Operating Procedures (SOP) and ensure SOPs align with regulatory requirements and compliance standards.
• To attend to Matched Mule Account Listing (when in need) and distribute to all business units.
• To prepare and circulate internal circulars and guidelines.
• To prepare and perform quarterly clean desk exercises and call tree plan.
• To prepare E-Acknowledgement for internal circulars, guidelines, policies and circulate to all AQM, KBC staff.
• To raise STR and AML Reporting when necessary.
• To review business units’ processes.
• To conduct voice witness checking on monthly basis.
• Maintain up-to-date knowledge of relevant regulations and industry best practices, including those set by BNM.
• Advise and support other departments on compliance matters and best practices.
• Participate in the continuous improvement of AQM's compliance program.
• Collaborate with Consumer Risk & Compliance/Group Compliance to monitor and maintain adherence to all relevant financial regulations, BNM requirements, and internal policies.
• Respond to requests for information or clarification from Group Compliance, Internal Audit & other stakeholders including request from government agencies.
• Assist in the development and implementation of AQM's compliance program, including training and awareness initiatives.
• Assist in the preparation of documentation and data for internal and external audits/reviews related to AQM's compliance and operations.
• To assist in monitoring and compiling documents to be submitted to Compliance Department and Operational Risk Management (ORM).
• To prepare yearly BCP & RA/BIA, SOJT and Live Test Documents for activation of Call Tree Exercise for review by unit head.
• To prepare and compile SOJT for training, ad hoc SOJT compliance reporting and assist preparation of Specific and Generic Risk Control Self- Assessment when necessary Back-up Coordinator for BCP.
• Back-up for OpRisk reporting. Ensure vendor compliance with relevant laws, regulations, and company policies, particularly related to data privacy and consumer protection.
• Maintain accurate and up-to-date records of vendor contracts, performance data, and other relevant documentation.
• Support compliance audits of vendor operations by gathering and organizing necessary information.
• To attend to any other assignment given by the Manager/Superior from time to time.

Vendor Management

• Track and monitor vendor performance against established key performance indicators (KPIs) and service level agreements (SLAs).
• Collect, compile, and analyze vendor performance data, identifying trends, patterns, and potential areas for improvement.
• Develop and maintain reports and dashboards to visualize vendor performance metrics.
• Conduct regular performance reviews with vendors, provide data-driven feedback and recommendations.
• Assist in identifying and implementing strategies to optimize vendor performance.
• Conduct Site Visit on scheduled basis to Vendor’s premises for physical overview on the facilities to ensure they are complied with the requirement.
• Serve as primary point of contact for vendor inquiries and requests. Facilitate clear and effective communication between vendors and internal stakeholders.
• Coordinate vendor onboarding and offboarding processes, ensuring smooth transitions.
• Proactively communicate updates and information to relevant parties.
• Assist in resolving vendor-related issues and disputes.
• Schedule meetings, prepare meeting materials, and document meeting minutes.
• Assist in researching and identifying potential vendors.
• Support the Request for Proposal (RFP) process by gathering information and organizing proposals.
• Participate in vendor evaluations and selection of new vendors.
• Identify opportunities for process improvement in vendor management.
• To attend to any other assignment given by the Manager/Superior from time to time.