Team Lead – Inside Sales (software / IT)

Agensi Pekerjaan JobScoper Sdn Bhd; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading water treatment company in Malaysia seeks a Team Lead – Inside Sales to drive sales and business growth through customer engagement. Responsibilities include identifying new opportunities, developing sales strategies, and managing relationships with clients. Candidates should possess a Bachelor's degree in Business or a related field, with strong communication and negotiation skills. This role offers a competitive salary and training programs.

Benefits

Competitive salary and commission structure

Comprehensive training and development programmes

Qualifications

• Strong understanding of sales principles and customer service practices.
• Excellent communication and interpersonal skills.
• Ability to build rapport and establish strong relationships with clients.
• Proficiency in MS Office.
• Valid driver’s license and willingness to travel as required.

Responsibilities

• Identify and target new business opportunities in the market.
• Develop and maintain a robust sales pipeline.
• Generate leads through various channels including networking, referrals, and cold calling.
• Conduct market research to understand customer needs and industry trends.
• Build and maintain strong, long-lasting customer relationships.

Skills

Sales principles understanding

Customer service practices

Excellent communication

Interpersonal skills

Negotiation skills

Team collaboration

Independent work

Proficiency in MS Office

Education

Bachelor’s degree in Business, Marketing, Engineering, or related field

Job description

Team Lead – Inside Sales (software / IT)

Bachelor’s degree in Business, Marketing, Engineering, or a related field is preferred.

Skills and Competencies

Strong understanding of sales principles and customer service practices.

Excellent communication and interpersonal skills.

Ability to build rapport and establish strong relationships with clients.

Proficiency in MS Office.

Negotiation and closing skills.

Ability to work independently and as part of a team.

Technical Knowledge

Familiarity with water filtration, water treatment products, systems, and water pumps.

Ability to understand and explain technical products to non‑technical customers.

Other Requirements

Valid driver’s license and willingness to travel as required.

Strong organisational and time‑management skills.

High level of integrity and work ethic.

Responsibilities

Job Description

As a Sales Executive at PureGen Water Sdn Bhd, you will be responsible for driving sales and business growth by identifying and engaging with potential customers, understanding their needs, and providing suitable solutions from our range of water filtration, water treatment products, systems and water pumps. You will also manage existing customer relationships and ensure high levels of customer satisfaction through exceptional service and support.

Key Responsibilities

Sales and Business Development

• Identify and target new business opportunities in the market.
• Develop and maintain a robust sales pipeline.
• Generate leads through various channels including networking, referrals, cold calling and industry events.
• Conduct market research to understand customer needs and industry trends.
• Present and demonstrate products to potential customers.

Customer Relationship Management

• Build and maintain strong, long‑lasting customer relationships.
• Understand customer requirements and provide solutions that meet their needs.
• Handle customer inquiries and resolve any issues promptly.

Sales Strategy and Planning

• Develop and execute sales plans to meet or exceed targets.
• Prepare and deliver sales presentations and proposals.
• Negotiate contracts and close sales deals.

Product Knowledge

• Maintain a thorough understanding of our water filtration, water treatment products, systems, and water pumps.
• Stay updated on industry developments and competitor activities.

Collaboration and Reporting

• Work closely with the technical and installation teams to ensure customer satisfaction.
• Provide regular sales reports and forecasts to management.
• Participate in sales meetings and contribute to the development of sales strategies.

Benefits

• Competitive salary and commission structure.
• Comprehensive training and development programmes.