System Engineer

Oxydata Software; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

An IT solutions provider is seeking an experienced IT Support Specialist to manage Dell servers, storage systems, and VMware environments in Penang. The role requires strong hands-on experience with server administration, Microsoft Exchange, and Active Directory. Excellent communication in English and Chinese is essential. Candidates must be prepared to work onsite according to customer hours, with immediate start capabilities preferred. Interested candidates should apply if they have the relevant skills and experience.

Qualifications

• Strong hands-on experience in Server administration (preferably Dell).
• Strong hands-on experience in Storage systems (Dell / NetApp).
• Strong hands-on experience in VMware configuration and maintenance.
• Strong hands-on experience in Microsoft Exchange and Active Directory.
• Able to take over responsibilities immediately with minimal training.
• Good communication skills in English and Chinese.
• Able to work onsite in Penang, following customer working hours.

Responsibilities

• Troubleshoot, maintain, and support Dell servers.
• Manage and maintain Dell and NetApp storage.
• Administer and support VMware environments.
• Support and maintain Microsoft Exchange and Active Directory.
• Perform configuration and tuning for servers, storage, VMware, Exchange, and AD.

Skills

Server administration

Storage systems

VMware

Microsoft Exchange

Active Directory

Communication skills

English language proficiency

Chinese language proficiency

Tools

Dell servers

NetApp storage

VMware

Microsoft Exchange

Active Directory

Job description

Troubleshoot, maintain, and support Dell servers

Manage and maintain Dell and NetApp storage

Administer and support VMware environments

Support and maintain Microsoft Exchange and Microsoft Active Directory (AD)

Perform configuration and tuning for servers, storage, VMware, Exchange, and AD

Coordinate with Taiwan HQ for configuration adjustments and escalations

Ensure system availability, performance, and reliability according to business needs

Must-Have Requirements

• Strong hands‑on experience in Server administration (preferably Dell)
• Strong hands‑on experience in Storage systems (Dell / NetApp)
• Strong hands‑on experience in VMware configuration and maintenance
• Strong hands‑on experience in Microsoft Exchange and Active Directory
• Able to take over responsibilities immediately with minimal training
• Good communication skills in English and Chinese
• Able to work onsite in Penang, following customer working hours

Nice-to-Have

• Experience in enterprise IT support or managed services environment
• Familiarity with ITIL practices or structured incident/change management
• Exposure to backup solutions, monitoring tools, or disaster recovery
• Ability to document configurations, procedures, and troubleshooting steps