Store Manager

Anaika Collections; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fashion retailer is looking for motivated individuals for various managerial roles including Supervisor, Assistant Store Manager, and Store Manager in Kuala Lumpur. Candidates should have a proven track record in retail, be customer-oriented, and possess strong leadership skills. Successful applicants will engage in sales management, oversee store operations, and drive brand initiatives while meeting retail standards. This is a great opportunity to be part of a growing team in a dynamic environment.

Qualifications

• Passion for selling.
• Must be comfortable with retail hours (shift work, weekends and public holidays).
• At least 5 years of working experience in retail is required.

Responsibilities

• Ensure professional and customer-oriented image.
• Achieve monthly sales targets for the store.
• Conduct daily and monthly stock counts.
• Lead, coach, and develop floor staff to ensure high service standards.

Skills

Customer service oriented

Strong leadership qualities

Good interpersonal skills

Proactive

Education

Secondary School/SPM or equivalent

Diploma, Advanced/Higher/Graduate Diploma

Job description

Supervisor/Assistant Store Manager/Store Manager (PAVI KL, MidValley, TRX, KLIA)

Anaika Collections Sdn Bhd as a subsidiary of Valiram Group (www.valiram.com), is a fashion-forward company that has exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith & Pedro.

Commanding a large presence in Malaysia as well as in Singapore and with its continuous expansion plans, we are always on the lookout for highly motivated and driven individuals who are keen to join our ever-expanding family and be a part of a leading speciality retailer and brand builder. We currently have close to 50 stores in Malaysia and are continuously growing each year.

Supervisor

Responsibilities

• To be an ambassador for the represented Brand and portray at all times a professional and customer-oriented image.
• To provide excellent customer service while achieving sales target set.
• To perform stock replenishment and price tagging whenever required.
• Ensure that monthly sales targets are achieved for the store.
• Conduct daily, monthly stock count for all stores.

Requirements

• Passion for selling.
• Customer service oriented.
• Comfortable to work in a fast-paced environment.
• Must be comfortable to retail hours (shift work, weekends and Public Holidays).
• Candidate must possess at least SPM, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
• Required language: English and Bahasa Melayu.

Assistant Store Manager

As an Assistant Store Manager, you are expected to..

• Assist in leading the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence.
• Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment.
• Maintain inventory integrity – minimize stock losses & ensure monthly (& daily if necessary) stock counts.
• Foster a positive, engaging and ethical working environment.
• Drive the Sales and maximize Profitability.
• Execute the main sales initiatives of the Brand.
• Daily, weekly and monthly action plan to deliver the expected sales results.
• Analyse sales figures, monitor expenses to optimize sales and profits.
• Optimize the duty rosters to ensure proper floor coverage, maximise sales whilst minimizing payroll expenses.
• Achieve High Service Standards.
• Lead the team and put in place appropriate action to offer a WOW Service experience to the customer.
• Provide continuous coaching to floor staff on customer service, selling skills, product knowledge, etc. to ensure the highest level of service is achieved.
• Maintain Best Retail Standards.
• Perform and supervise store opening and closing procedures and ensure the process is in compliance with company SOPs.
• Ensure proper care of stocks, fixtures and furniture within the store, and keep them neatly and tidy at all times.
• Ensure visual merchandising is implemented efficiently.
• Lead the recruitment process for front line staff and work together with relevant HR Dept. to successfully close the vacant positions in the store.
• Conduct staff appraisal and quarterly performance review.
• Provide specific development for the Assistant Store Manager and Supervisor by assigning accountabilities and training with consistent follow up and feedback.

Requirements

• Candidates must possess at least a Secondary School/SPM/'O' Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Required language(s): Bahasa Malaysia, English.
• Capable candidates with a strong proven track record in achieving team sales and team management will have an added advantage.
• Good interpersonal skills, strong leadership qualities and proactive.
• At least 5 year(s) of working experience in the retail field is required for this position.
• Preferably Managers specializing in Fashion Sales - Retail/General or equivalent.

Store Manager

As a Store Manager, you are expected to..

• Assist in leading the Store by representing the Brand and driving its initiatives whilst aligning to Valiram procedures and quest for excellence.
• Oversee all aspects of store performance through sales management, operational excellence and people leadership, as well as store visual aesthetics and environment.
• Maintain inventory integrity – minimize stock losses & ensure monthly (& daily if necessary) stock counts.
• Foster a positive, engaging and ethical working environment.
• Drive the Sales and maximize Profitability.
• Execute the main sales initiatives of the Brand.
• Daily, weekly and monthly action plan to deliver the expected sales results.
• Analyse sales figures, monitor expenses to optimize sales and profits.
• Optimize the duty rosters to ensure proper floor coverage, maximise sales whilst minimizing payroll expenses.
• Achieve High Service Standards.
• Lead the team and put in place appropriate action to offer a WOW Service experience to the customer.
• Provide continuous coaching to floor staff on customer service, selling skills, product knowledge, etc. to ensure the highest level of service is achieved.
• Maintain Best Retail Standards.
• Perform and supervise store opening and closing procedures and ensure the process is in compliance with company SOPs.
• Ensure proper care of stocks, fixtures and furniture within the store, and keep them neatly and tidy at all times.
• Ensure visual merchandising is implemented efficiently.
• Lead the recruitment process for front line staff and work together with relevant HR Dept. to successfully close the vacant positions in the store.
• Conduct staff appraisal and quarterly performance review.
• Provide specific development for the Assistant Store Manager and Supervisor by assigning accountabilities and training with consistent follow up and feedback.

Requirements

• Candidates must possess at least a Secondary School/SPM/'O' Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field.
• Required language(s): Bahasa Malaysia, English.
• Capable candidates with a strong proven track record in achieving team sales and team management will have an added advantage.
• Good interpersonal skills, strong leadership qualities and proactive.
• At least 5 year(s) of working experience in the retail field is required for this position.
• Preferably Managers specializing in Fashion Sales - Retail/General or equivalent.