Student Accommodation Operations Coordinator

Heriot-Watt University Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

An educational institution in Malaysia is seeking an Administrative Executive to support the Student Accommodation Manager with daily operations. Responsibilities include managing room allocations, addressing resident enquiries, and ensuring compliance with accommodation policies. Candidates should have a Bachelor’s degree or Diploma and at least one year of relevant work experience in administration or customer service. The role emphasizes customer orientation and teamwork, offering a supportive environment for new graduates.

Qualifications

• At least one year working experience in administration, customer service, hospitality, or property management; fresh graduates encouraged.
• Administrative and documentation skills are preferred.
• Experience in student services, property management, front desk, or hospitality is beneficial.

Responsibilities

• Manage and coordinate the administrative functions of student accommodation.
• Handle accommodation enquiries and allocations.
• Attend to daily resident enquiries and complaints.
• Oversee check-in and check-out processes.
• Coordinate meetings with internal departments and stakeholders.

Skills

Customer service orientation

Clear written and verbal communication

Teamwork and collaboration

Time management

Multitasking

Education

Bachelor’s degree or Diploma

Job description

An educational institution in Malaysia is seeking an Administrative Executive to support the Student Accommodation Manager with daily operations. Responsibilities include managing room allocations, addressing resident enquiries, and ensuring compliance with accommodation policies. Candidates should have a Bachelor’s degree or Diploma and at least one year of relevant work experience in administration or customer service. The role emphasizes customer orientation and teamwork, offering a supportive environment for new graduates.