Strategic CX & Design Manager — SEA (Japanese Clients)

Deloitte PLT; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm is seeking a T&T Manager to lead customer strategy and design for Japanese client services in Southeast Asia. The role requires strong leadership skills, stakeholder management, and fluency in native level Japanese and business level English. Experience in consulting, especially in strategy or marketing, and knowledge of Southeast Asia markets are essential. Thrive in a dynamic environment driving high-performance outcomes.

Qualifications

• Experience in a consulting firm on relevant topics.
• Track record of contributing to securing projects.
• Native level Japanese and business level English, or vice versa.
• Consulting experience in strategy or marketing.
• Southeast Asia consulting experience.

Responsibilities

• Lead a mixed team and manage projects.
• Develop high-performing teams through meaningful opportunities.
• Collaborate to build productive relationships.
• Lead execution of key objectives for stakeholders.
• Make informed decisions to enhance financial performance.

Skills

Leadership

Stakeholder engagement

Project management

Team development

Influencing others

Job description

A leading consulting firm is seeking a T&T Manager to lead customer strategy and design for Japanese client services in Southeast Asia. The role requires strong leadership skills, stakeholder management, and fluency in native level Japanese and business level English. Experience in consulting, especially in strategy or marketing, and knowledge of Southeast Asia markets are essential. Thrive in a dynamic environment driving high-performance outcomes.