Strategic Customer Success & Adoption Lead (Mandarin)

SEEK; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading employment solutions provider in Penang, Malaysia is seeking a Customer Success Consultant to enhance product usage and drive client engagement. This pivotal role involves training and consulting to adopt tailored solutions for client recruitment challenges. Ideal candidates will have experience in HR technologies and strong communication skills, with a proficiency in Mandarin required. Join a dynamic team that values customer success and teamwork.

Qualifications

• Demonstrated experience in training and consulting.
• Strong communication skills and ability to influence.
• Understanding of recruitment processes and HR technologies.

Responsibilities

• Collaborate with Sales to enhance product usage.
• Facilitate training sessions with clients.
• Analyze client data for performance insights.

Skills

Customer-centric approach

Training and facilitation

Effective communication

Data analysis

Recruitment process knowledge

Mandarin proficiency

Job description

A leading employment solutions provider in Penang, Malaysia is seeking a Customer Success Consultant to enhance product usage and drive client engagement. This pivotal role involves training and consulting to adopt tailored solutions for client recruitment challenges. Ideal candidates will have experience in HR technologies and strong communication skills, with a proficiency in Mandarin required. Join a dynamic team that values customer success and teamwork.